Shelborne Beach Resort, Miami Beach, Service

OpinionWell's Blog

Home » United States » Florida » Miami Beach Hotels » Shelborne Beach Resort

OpinionWell
Rank

12th

Out of 56

Shelborne Beach Resort	Average Price: $227 Check Rates

Hotel Class:

1801 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 1 of 52
Average review rating: 3.34

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (14) , Travelocity (20) , TripAdvisor (122)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (6) balcony (5) bar (63) bath (7) bathroom (46) beach (193) bed (22) breakfast (17) charge (7) check in (14) check out (11) closet (5) complimentary (7) concierge (23) cost (5) deal (7) deck (8) decor (12) dinner (7) food (39) front desk (19) gym (6) hotel (374) lobby (19) location (105) lunch (6) maid (5) manager (8) massage (4) money (13) ocean (62) parking (18) pillow (6) pool (142) price (37) rate (20) recommend (28) restaurant (86) room (265) room service (5) service (72) shower (21) staff (135) street (15) suite (10) towel (22) valet (8) value (21) view (59) walk (24)

Service

Appears in 72 comments.

95% wrote positive comments about service

The following words were used in comments with Service:
excellent (8) food (7) friendly (4) good (7) great (23) helpful (4) hotel (22) location (7) love (4) offers (4) outstanding (4) pool (16) rating (4) rooftop (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The hotel has a roof top pool, free unbrellas and sun loungers on the beach and great service.

"Great location for south beach " Read full review on TripAdvisor 5/29/2010 Vote

2. The room was very clean and serviced more than once a day.

"Great location & hotel to explore SoBe " Read full review on TripAdvisor 5/9/2010 Vote

3. Great food and brilliant service - the concierge was brilliant at recommending restaurants and good bars.

"Brilliant location, funky design, great stay " Read full review on TripAdvisor 5/7/2010 Vote

4. We had such great service while there.

"Couldn't have asked for a better hotel in South Beach! Will never stay anywhere else! " Read full review on TripAdvisor 5/5/2010 Vote

5. We travel a lot and know excellent service, value, and appropriate cleanliness.

"Outstanding Service, Great Stay " Read full review on TripAdvisor 5/2/2010 Vote

6. it is apparent they take pride in doing a great job to ensure good customer service.

"Outstanding Service, Great Stay " Read full review on TripAdvisor 5/2/2010 Vote

7. Wish, the restaurant located in the hotel, is also outstanding - among the best service we've ever enjoyed from wait staff, with amazing food.

"Simply Excellent " Read full review on TripAdvisor 3/14/2010 Vote

8. The service, cleanliness, and overall curtiousness of the staff is unacceptable.

"This hotel is a 1 star hotel " Read full review on Travelocity 3/1/2010 Vote

9. The owners of The Hotel need to step up and invest some money into freshening up the guest areas so that the rest of the hotel experience matches the service excellence of the staff (they deserve better).

"Good spot but needs fresh touch " Read full review on TripAdvisor 2/5/2010 Vote

10. The beach service(chairs and umbrellas) were included and a huge perk.

"Great stay at The Hotel! " Read full review on TripAdvisor 1/27/2010 Vote