Shelborne Beach Resort, Miami Beach, Front Desk

OpinionWell's Blog

Home » United States » Florida » Miami Beach Hotels » Shelborne Beach Resort

OpinionWell
Rank

12th

Out of 56

Shelborne Beach Resort	Average Price: $227 Check Rates

Hotel Class:

1801 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 1 of 52
Average review rating: 3.34

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (14) , Travelocity (20) , TripAdvisor (122)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (6) balcony (5) bar (63) bath (7) bathroom (46) beach (193) bed (22) breakfast (17) charge (7) check in (14) check out (11) closet (5) complimentary (7) concierge (23) cost (5) deal (7) deck (8) decor (12) dinner (7) food (39) front desk (19) gym (6) hotel (374) lobby (19) location (105) lunch (6) maid (5) manager (8) massage (4) money (13) ocean (62) parking (18) pillow (6) pool (142) price (37) rate (20) recommend (28) restaurant (86) room (265) room service (5) service (72) shower (21) staff (135) street (15) suite (10) towel (22) valet (8) value (21) view (59) walk (24)

Front desk

Appears in 19 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (3) great (2) helpful (3) hotel (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The front desk agent was very nice, she let ne stay until 2:00pm on the date of my departure.

"Nice hotel " Read full review on Expedia 1/28/2010 Vote

2. Although first room we got we had to ask to move, not AT ALL what we expected, second room much better, front desk service seemed very annoyed at all times.

"Nice hotel, don’t expect much " Read full review on Expedia 5/5/2009 Vote

3. The front desk agent checked us into our beautiful oceanfront room even though we arrived prior to check in time.

"Best Stay Ever! " Read full review on Expedia 10/23/2008 Vote

4. you could hear just about everything going on next door (which explains why we got a call from the front desk at 3:00 a.m..

"Great Place to Stay! " Read full review on TripAdvisor 5/4/2010 Vote

5. The bellman, front desk personnel, and concierge were very friendly, helpful and attentive.

"Amazing service " Read full review on TripAdvisor 3/29/2010 Vote

6. I eventually call the front desk (not the reservation service) to The Hotel and they were able to give me a great price (compared to everything else around).

"Great art deco charm, location and service " Read full review on TripAdvisor 2/7/2010 Vote

7. Nara the front desk person gave us a great rate and was extremely friendly and helpful during our stay.

"Great stay at The Hotel! " Read full review on TripAdvisor 1/27/2010 Vote

8. The people at the front desk have us a late check out, so we would enjoy the beach for a few extra hours.

"Great stay " Read full review on Expedia 9/11/2009 Vote

9. However, when we called down to the front desk they were at our door within a few short mins.

"Good Outweighs the Bad " Read full review on Expedia 5/26/2009 Vote

10. The staff will go out of your way for you and you can feel that will all of them - from the valet, bell boy, concierge and front desk.

"Superb - rooftop pool, restaurant and location " Read full review on TripAdvisor 3/20/2009 Vote