Shelborne Beach Resort, Miami Beach, Concierge

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Rank

12th

Out of 56

Shelborne Beach Resort	Average Price: $227 Check Rates

Hotel Class:

1801 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 1 of 52
Average review rating: 3.34

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (67) , MyTravelGuide (14) , Travelocity (20) , TripAdvisor (122)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (6) balcony (5) bar (63) bath (7) bathroom (46) beach (193) bed (22) breakfast (17) charge (7) check in (14) check out (11) closet (5) complimentary (7) concierge (23) cost (5) deal (7) deck (8) decor (12) dinner (7) food (39) front desk (19) gym (6) hotel (374) lobby (19) location (105) lunch (6) maid (5) manager (8) massage (4) money (13) ocean (62) parking (18) pillow (6) pool (142) price (37) rate (20) recommend (28) restaurant (86) room (265) room service (5) service (72) shower (21) staff (135) street (15) suite (10) towel (22) valet (8) value (21) view (59) walk (24)

Concierge

Appears in 23 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
brilliant (2) chair (3) desk (6) friendly (5) great (4) helpful (6) hotel (5) ocean (4) pool (4) recommend (3) rooftop (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great food and brilliant service - the concierge was brilliant at recommending restaurants and good bars.

"Brilliant location, funky design, great stay " Read full review on TripAdvisor 5/7/2010 Vote

2. Staff-The concierge, John, was extremely helpful and told us all the different areas we should check out.

"Couldn't have asked for a better hotel in South Beach! Will never stay anywhere else! " Read full review on TripAdvisor 5/5/2010 Vote

3. The Concierges (David and Jean Pierre) were absolutely outstanding - very friendly and hospitable.

"Outstanding Service, Great Stay " Read full review on TripAdvisor 5/2/2010 Vote

4. The concierge recommended a great restaurant on our first night there (A Fish Called Avalon).

"Fabulous place to stay in South Beach! " Read full review on TripAdvisor 4/12/2010 Vote

5. The bellman, front desk personnel, and concierge were very friendly, helpful and attentive.

"Amazing service " Read full review on TripAdvisor 3/29/2010 Vote

6. We loved staying at The Hotel - location is ideal (steps from Ocean and the beach, yet quiet and almost secluded, due to layout), rooftop pool is amazing, and staff (from check-in to doorman to concierge to cleaning) are simply excellent.

"Simply Excellent " Read full review on TripAdvisor 3/14/2010 Vote

7. The staff from the concierge to the bartenders to the waiters/waitresses were all very friendly and made for a great stay.

"Great stay at The Hotel! " Read full review on TripAdvisor 1/27/2010 Vote

8. The hotel concierge was very nice and made reservations for us at Casa Tua.

"Great stay " Read full review on Expedia 9/11/2009 Vote

9. The bellman and the concierge were very helpful and informative.

"Best Stay Ever! " Read full review on Expedia 10/23/2008 Vote

10. Positives - (i) Good location, right in the center of south beach, one block from the beach and ocean drive, where the restaurants and bars are, (ii) Great rooftop pool and rooftop bar- although drinks are pricy ($15), pool has view of the ocean, (iii) friendly staff -especially the concierge, John?was very helpful with us (iv) complimentary beach towels and chairs on the beach - there are people that will plant your umbrella and do the set up for you.

"Good location, good rooftop bar but needs face lift " Read full review on TripAdvisor 5/2/2008 Vote