The Westin Maui Resort and Spa, Lahaina, Room Service

OpinionWell's Blog

Home » United States » Hawaii » Lahaina Hotels » The Westin Maui Resort and Spa

OpinionWell
Rank

8th

Out of 91

The Westin Maui Resort and Spa	Average Price: $376 Check Rates

Hotel Class:

2365 Kaanapali ParkWay

Lahaina, 96761 View map

4-Star Hotel Rank: 4 of 12
Average review rating: 4.04

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (104) , MyTravelGuide (279) , TripAdvisor (1727) , YahooTravel (108)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (79) balcony (173) bar (253) bathroom (213) beach (1609) bed (274) breakfast (450) cabana (90) charge (136) check in (197) check out (64) complimentary (52) concierge (196) cost (121) deal (121) dinner (196) fee (264) food (678) front desk (287) gym (83) hot tub (61) hotel (2416) housekeeping (98) lobby (319) location (681) lunch (118) manager (111) massage (100) money (165) ocean (836) parking (469) pool (2049) price (269) rate (102) recommend (310) restaurant (739) room (3043) room service (69) service (692) shower (161) shuttle (175) spa (333) staff (809) suite (113) towel (216) valet (198) valet parking (50) value (62) view (1032) walk (334)

Room service

Appears in 69 comments.

73% wrote positive comments about room service

The following words were used in comments with Room service:
clean (4) food (7) good (6) great (8) hotel (8) housekeeping (3) need (4) nice (5) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Room service was fantastic as were the hotel restaurants.

"Glad i chose the Westin " Read full review on TripAdvisor 3/16/2012 Vote

2. Room service was great, food was tasty and there were lots of options at the many restaurants within the hotel and along the beach.

"Comfort in Paradise " Read full review on TripAdvisor 10/7/2011 Vote

3. Pros:-Friendly staff-They upgraded us from a standard ocean view room to a deluxe ocean view room when we checked-in (larger room/closer to the ocean)-Good sized lanai -The rooms are nicely furnished and clean-The property is beautiful and close to the beach, shopping and restaurants-Within walking distance to Black Rock (great place to snorkel)-We love to occasionally splurge on room service and their food is pretty good-One of their pools is for adults only-Convenient jacks so we could hook-up our iPod and listen to music thru our TVCons:-The biggest reason I won't return is that every night from 5 PM to 9 PM they have LOUD live music in the restaurant.

"Nice, but probably won't return... " Read full review on TripAdvisor 10/7/2011 Vote

4. the beds are nice as advertised, room service nice, service acceptable.

"too big, insensitive, impossible pool situation, crowds galore " Read full review on TripAdvisor 8/8/2010 Vote

5. The housekeeping staff was amazing and the room service team was both prompt and pleasant.

"Wouldn't consider going anywhere else. . . " Read full review on TripAdvisor 8/4/2010 Vote

6. * If you are staying there for any length of time and like your room serviced before 3:30-4:00 you need to call housekeeping and ask to have it done early- they seem to be a little under staffed and there were days when we came back to the room at 4:00 and they still hadn't gotten to our room yet.

"Great location, great views but rooms lacked...... " Read full review on TripAdvisor 4/27/2010 Vote

7. They couldn't fix it so they moved us to another room and gave us free room service.

"Best honeymoon ever! " Read full review on Expedia 12/16/2009 Vote

8. Room service maid, Adela, was nice; she worked well around our mess and always gave abundant supplies of towels.

"nice weather; nice pool; close to shopping and dinning " Read full review on TripAdvisor 11/6/2009 Vote

9. I mean, room service was great!but the room itself needed some attention.

"The Westin not so Heavenly " Read full review on Expedia 9/9/2009 Vote

10. Food is great, room service too.

"Paradise Found! " Read full review on TripAdvisor 5/22/2009 Vote