The Westin Maui Resort and Spa, Lahaina, Amenity

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Rank

8th

Out of 91

The Westin Maui Resort and Spa	Average Price: $376 Check Rates

Hotel Class:

2365 Kaanapali ParkWay

Lahaina, 96761 View map

4-Star Hotel Rank: 4 of 12
Average review rating: 4.04

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (104) , MyTravelGuide (279) , TripAdvisor (1727) , YahooTravel (108)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (79) balcony (173) bar (253) bathroom (213) beach (1609) bed (274) breakfast (450) cabana (90) charge (136) check in (197) check out (64) complimentary (52) concierge (196) cost (121) deal (121) dinner (196) fee (264) food (678) front desk (287) gym (83) hot tub (61) hotel (2416) housekeeping (98) lobby (319) location (681) lunch (118) manager (111) massage (100) money (165) ocean (836) parking (469) pool (2049) price (269) rate (102) recommend (310) restaurant (739) room (3043) room service (69) service (692) shower (161) shuttle (175) spa (333) staff (809) suite (113) towel (216) valet (198) valet parking (50) value (62) view (1032) walk (334)

Amenity

Appears in 79 comments.

95% wrote positive comments about amenity

The following words were used in comments with Amenity:
beauty (10) best (5) enjoy (5) free (5) great (9) heavenly (7) high (5) hotel (19) location (8) nice (12)

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1. Westin is newer with more amenity and closer to restaurants and shops.

"Convenient and family friendly " Read full review on TripAdvisor 5/21/2012 Vote

2. Having said that, it appears the staff thinks the beautiful grounds and amenities speak for themselves and do not need to provide any customer service whatsoever.

"Beautiful grounds, crappy hotel and staff " Read full review on TripAdvisor 5/10/2012 Vote

3. Each time we have been happy with the overall customer service and amenities and the hotel itself is beautiful.

"Awesome Adult Pool Service " Read full review on TripAdvisor 4/6/2012 Vote

4. The hotel has lots of amenities, friendly staff, and wonderful opportunities.

"Awesome place with friendly service and support! " Read full review on TripAdvisor 4/1/2012 Vote

5. What an amazing place to stay right on the ocean with beautiful amenities and plenty of opportunity to explore this beautiful get away.

"Paradise " Read full review on TripAdvisor 2/21/2012 Vote

6. The steam room, hot tub and other amenities were lovely.

"Heavenly Spa " Read full review on TripAdvisor 2/9/2012 Vote

7. front desk staff was amazing, hotel and amenities were fantastic, and the stay was wonderful.

"Just don't eat here " Read full review on TripAdvisor 1/19/2012 Vote

8. You can tell in a few subtle ways that they are older, but the beds , furniture, and some amenities are very nice.

"WoW!! " Read full review on TripAdvisor 10/31/2011 Vote

9. The beds are very comfy at both and the rooms, while older, are nicely kept up and amenities are nice.

"Nice hotel - great location on Kaanapali " Read full review on TripAdvisor 9/9/2011 Vote

10. Westin Maui / Starwood WILL NOT HONOR the package amenities that were included at the time of my booking - room, free breakfast, newspaper, and late checkout.

"BEWARE-Starwood / Westin Maui DOES NOT CARE ABOUT CUSTOMERS & REPEAT BUSINESS; DOES NOT HONOR PACKAGES ON THEIR WEBSITE " Read full review on TripAdvisor 9/8/2011 Vote