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The Westin Maui Resort and Spa
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OpinionWell
Rank
8th
Out of 91
The Westin Maui Resort and Spa
Average Price: $376
Check Rates
Hotel Class:
2365 Kaanapali ParkWay
Lahaina, 96761
View map
4-Star Hotel Rank:
4 of 12
Average review rating:
4.04
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
104
)
,
YahooTravel
(
108
)
,
MyTravelGuide
(
279
)
,
TripAdvisor
(
1727
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(79)
balcony
(173)
bar
(253)
bathroom
(213)
beach
(1609)
bed
(274)
breakfast
(450)
cabana
(90)
charge
(136)
check in
(197)
check out
(64)
complimentary
(52)
concierge
(196)
cost
(121)
deal
(121)
dinner
(196)
fee
(264)
food
(678)
front desk
(287)
gym
(83)
hot tub
(61)
hotel
(2416)
housekeeping
(98)
lobby
(319)
location
(681)
lunch
(118)
manager
(111)
massage
(100)
money
(165)
ocean
(836)
parking
(469)
pool
(2049)
price
(269)
rate
(102)
recommend
(310)
restaurant
(739)
room
(3043)
room service
(69)
service
(692)
shower
(161)
shuttle
(175)
spa
(333)
staff
(809)
suite
(113)
towel
(216)
valet
(198)
valet parking
(50)
value
(62)
view
(1032)
walk
(334)
See more
Amenity
Appears in 79 comments.
95% wrote positive comments about
amenity
The following words were used in comments with
Amenity:
beauty
(10)
best
(5)
enjoy
(5)
free
(5)
great
(9)
heavenly
(7)
high
(5)
hotel
(19)
location
(8)
nice
(12)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Westin is newer with more
amenity
and closer to restaurants and shops.
"Convenient and family friendly "
Read full review
on
TripAdvisor
5/21/2012
Vote
2.
Having said that, it appears the staff thinks the beautiful grounds and
amen
ities speak for themselves and do not need to provide any customer service whatsoever.
"Beautiful grounds, crappy hotel and staff "
Read full review
on
TripAdvisor
5/10/2012
Vote
3.
Each time we have been happy with the overall customer service and
amen
ities and the hotel itself is beautiful.
"Awesome Adult Pool Service "
Read full review
on
TripAdvisor
4/6/2012
Vote
4.
The hotel has lots of
amen
ities, friendly staff, and wonderful opportunities.
"Awesome place with friendly service and support! "
Read full review
on
TripAdvisor
4/1/2012
Vote
5.
What an amazing place to stay right on the ocean with beautiful
amen
ities and plenty of opportunity to explore this beautiful get away.
"Paradise "
Read full review
on
TripAdvisor
2/21/2012
Vote
6.
The steam room, hot tub and other
amen
ities were lovely.
"Heavenly Spa "
Read full review
on
TripAdvisor
2/9/2012
Vote
7.
front desk staff was amazing, hotel and
amen
ities were fantastic, and the stay was wonderful.
"Just don't eat here "
Read full review
on
TripAdvisor
1/19/2012
Vote
8.
You can tell in a few subtle ways that they are older, but the beds , furniture, and some
amen
ities are very nice.
"WoW!! "
Read full review
on
TripAdvisor
10/31/2011
Vote
9.
The beds are very comfy at both and the rooms, while older, are nicely kept up and
amen
ities are nice.
"Nice hotel - great location on Kaanapali "
Read full review
on
TripAdvisor
9/9/2011
Vote
10.
Westin Maui / Starwood WILL NOT HONOR the package
amen
ities that were included at the time of my booking - room, free breakfast, newspaper, and late checkout.
"BEWARE-Starwood / Westin Maui DOES NOT CARE ABOUT CUSTOMERS & REPEAT BUSINESS; DOES NOT HONOR PACKAGES ON THEIR WEBSITE "
Read full review
on
TripAdvisor
9/8/2011
Vote
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