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The Westin Maui Resort and Spa
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OpinionWell
Rank
8th
Out of 91
The Westin Maui Resort and Spa
Average Price: $376
Check Rates
Hotel Class:
2365 Kaanapali ParkWay
Lahaina, 96761
View map
4-Star Hotel Rank:
4 of 12
Average review rating:
4.04
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
104
)
,
MyTravelGuide
(
279
)
,
TripAdvisor
(
1727
)
,
YahooTravel
(
108
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(79)
balcony
(173)
bar
(253)
bathroom
(213)
beach
(1609)
bed
(274)
breakfast
(450)
cabana
(90)
charge
(136)
check in
(197)
check out
(64)
complimentary
(52)
concierge
(196)
cost
(121)
deal
(121)
dinner
(196)
fee
(264)
food
(678)
front desk
(287)
gym
(83)
hot tub
(61)
hotel
(2416)
housekeeping
(98)
lobby
(319)
location
(681)
lunch
(118)
manager
(111)
massage
(100)
money
(165)
ocean
(836)
parking
(469)
pool
(2049)
price
(269)
rate
(102)
recommend
(310)
restaurant
(739)
room
(3043)
room service
(69)
service
(692)
shower
(161)
shuttle
(175)
spa
(333)
staff
(809)
suite
(113)
towel
(216)
valet
(198)
valet parking
(50)
value
(62)
view
(1032)
walk
(334)
See more
Charge
Appears in 136 comments.
62% wrote positive comments about
charge
The following words were used in comments with
Charge:
free
(12)
hotel
(27)
liked
(9)
night
(19)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
Hired a car from airport arrived to valet parking at no
charge
for first time which was great, but thats where the great service ended.
"Not overly impressed "
Read full review
on
TripAdvisor
4/20/2012
Vote
2.
When the lot was full the valets parked our car at no extra
charge
, a nice touch.
"Good location but needs an update "
Read full review
on
TripAdvisor
3/10/2012
Vote
3.
wonderful lobby and ambience; Katie (in
charge
of fun at the pool) was a great part of our enjoyable experiences.
"A fabulous experience!! "
Read full review
on
TripAdvisor
2/25/2012
Vote
4.
The Westin has some very nice touches such as providing workout clothes, free of
charge
.
"Overall excellent service "
Read full review
on
TripAdvisor
11/15/2011
Vote
5.
(They even mailed something back to Australia that I had left there free of
charge
!) - The facilities were spotless and very well maintained.
"Perfection "
Read full review
on
TripAdvisor
10/6/2011
Vote
6.
Concierge tacs on a
charge
for arranging outings, we found direct booking was 20% cheaper.
"Great location not worth the airline like lack of service. Skip it and look elsewhere. "
Read full review
on
TripAdvisor
5/1/2011
Vote
7.
Had a very late flight back on my departure date and was able to use a room for no
charge
hours after check out to clean up before we flew back to the mainland.
"great hotel, you get what you pay for "
Read full review
on
TripAdvisor
9/3/2010
Vote
8.
Front desk upgraded us to very nice room for nominal
charge
for which we were grateful as ended up with a view was of pool and ocean.
"Great place to stay "
Read full review
on
TripAdvisor
7/6/2010
Vote
9.
The lot was full both nights we came back and they valeted the van free of
charge
.
"Beautiful hotel and beautiful location! Perfect in every way!! "
Read full review
on
TripAdvisor
6/17/2010
Vote
10.
free of
charge
.
"Exceeded our expectations... A resort that is truely mimics Hawaii "
Read full review
on
TripAdvisor
8/24/2009
Vote
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