Hotel Hana-Maui, Hana, Manager

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Rank

3rd

Out of 16

Hotel Hana-Maui	Average Price: $555 Check Rates

Hotel Class:

5031

Hana, 96713 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 4.51

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (38) , TripAdvisor (272) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (22) bar (47) bath (11) bathroom (49) beach (105) bed (33) breakfast (64) charge (10) check in (7) check out (9) complimentary (29) concierge (11) cost (16) deal (11) deck (25) dinner (65) food (137) front desk (18) highway (12) hot tub (31) hotel (497) housekeeping (6) landscape (11) location (45) lunch (23) manager (15) massage (40) money (8) ocean (102) parking (8) patio (11) pool (106) price (32) rate (17) recommend (52) restaurant (91) room (303) room service (13) service (121) shower (33) shuttle (20) spa (114) staff (99) steam (19) suite (28) towel (33) tub (13) value (9) view (106) walk (23)

Manager

Appears in 15 comments.

60% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) hotel (8) management (17) mistake (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The events manager we had been working with (Alana Ross) was wonderful.

"Used to be great " Read full review on TripAdvisor 8/16/2010 Vote

2. The staff that helped with this situation did what they could, but not informing the hotel manager was a big mistake.

"Really Overrated...please read... " Read full review on TripAdvisor 1/28/2010 Vote

3. The manager though handled it very professionally the next day and comped us the meal, so we got over it.

"Romantic and beautiful resort! " Read full review on TripAdvisor 6/17/2009 Vote

4. The staff was very friendly, especially at check in where the manager gave a thorough explanation of all the facility has to offer, we were greeted with beautiful leighs, and given a tour on the way to the room.

"Is this the Garden of Eden? " Read full review on TripAdvisor 11/27/2008 Vote

5. We were invited to partake in a pupu/cocktail reception at the Plantation House; this was fun and we met the hotel's General Manager, who just took the helm two months ago (former Hyatt with 30 years of hotel experience).

"An Island Paradise " Read full review on TripAdvisor 5/4/2008 Vote

6. I spoke with manager Tom Johnson.

"Used to be great " Read full review on TripAdvisor 8/16/2010 Vote

7. whatever, still no hotel manager.

"Really Overrated...please read... " Read full review on TripAdvisor 1/28/2010 Vote

8. I didn't hear back from the hotel manager until I was back home again, and it was in email form.

"Really Overrated...please read... " Read full review on TripAdvisor 1/28/2010 Vote

9. this was nice but I still wanted the hotel manager to know about the situation.

"Really Overrated...please read... " Read full review on TripAdvisor 1/28/2010 Vote

10. The next morning, the food manager, yes, the food manager, asked to talk with me.

"Really Overrated...please read... " Read full review on TripAdvisor 1/28/2010 Vote