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Rank
3rd
Out of 16

Hotel Hana-Maui

Average Price: $555  
 
Hotel Class:
5031
Hana, 96713 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 4.51
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (38) , TripAdvisor (272) , YahooTravel (21)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 18 comments. 
66% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (2)   area (2)   beach (2)   bellman (2)   clerk (2)   concierge (2)   desk (18)   dining (2)   friendly (3)   garden (2)   helpful (3)   location (2)   maintenance (3)    
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1. After about 6 weeks I called front desk & pleaded with the girl to give me some help & not just transfer me to Hubert Aarons, Tom Johnsons voicemail or anyone else's voicemail.
"Used to be great " Read full review on TripAdvisor   8/16/2010 Vote      
2. From the moment you arrived at the front desk you feel welcomed with genuine Hawaiian Aloha.
"The Hotel Hana is Rejuvenating, lots of fun activities too. Heaven on Earth! " Read full review on TripAdvisor   1/28/2010 Vote      
3. In response to our complaint about the ants, the front desk said 'they were used to that' and dropped some Raid off at our room.
"Bugs Everywhere; Mediocre Food; Stunning Setting " Read full review on TripAdvisor   3/7/2009 Vote      
4. I liked the hostess who sang pretty Hawaiian songs w/ her ukulele at the front desk.
"Almost perfect " Read full review on TripAdvisor   1/18/2008 Vote      
5. Service at the front desk, bellhop and valet was prompt and very friendly.
"Great retreat " Read full review on TripAdvisor   11/24/2007 Vote      
6. The front desk was always willing to answer our endless questions.
"Loved Our Stay At This Exquisite Hotel " Read full review on TripAdvisor   3/29/2010 Vote      
7. We alerted the front desk and as it turned out, these were local kids, coming to enjoy the awesome Hana (by far the most developed undertaking in the whole of town Hana) hoping no one would see them.
"Massively Overpiced and Not Worth It " Read full review on TripAdvisor   7/26/2009 Vote      
8. ) Also, the location of our cottage is quite a ways from the front desk and main dining area.
"Impeccable service! " Read full review on TripAdvisor   5/19/2009 Vote      
9. Everyone, from the front desk clerk, the bellman, the gardeners, the concierge, to the beach attendants were all so accommodating, friendly and helpful.
"Impeccable service! " Read full review on TripAdvisor   5/19/2009 Vote      
10. Everyone, from the front desk clerk, the bellman, the gardeners, the concierge, to the beach attendants were all so accommodating, friendly and helpful.
"Impeccable service! " Read full review on TripAdvisor   5/19/2009 Vote      
   
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