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Rank
3rd
Out of 16

Hotel Hana-Maui

Average Price: $555  
 
Hotel Class:
5031
Hana, 96713 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 4.51
OpinionWell Value Index: 10
Traveler reviews analyzed: YahooTravel (21) , Expedia (38) , TripAdvisor (272)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 11 comments. 
50% wrote positive comments about concierge
The following words were used in comments with Concierge:
accommodating (2)   amenity (2)   beach (2)   bellman (2)   clerk (2)   cool (2)   desk (5)   equipment (2)   friendly (3)   garden (2)   golf (2)   helpful (5)    
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1. I missed the lei making lessons, but the concierge was very helpful and showed me how to do it, so I sat under a tree, picked up flowers off the ground and made my own lei - very cool.
"Romantic and beautiful resort! " Read full review on TripAdvisor   6/17/2009 Vote      
2. The personnel at the concierge desk were very helpful and friendly.
"the only show in town " Read full review on Expedia   5/4/2008 Vote      
3. We called the concierge and she agreed this was nonsense.
"Could be so much better " Read full review on TripAdvisor   10/13/2009 Vote      
4. Everyone, from the front desk clerk, the bellman, the gardeners, the concierge, to the beach attendants were all so accommodating, friendly and helpful.
"Impeccable service! " Read full review on TripAdvisor   5/19/2009 Vote      
5. Everyone, from the front desk clerk, the bellman, the gardeners, the concierge, to the beach attendants were all so accommodating, friendly and helpful.
"Impeccable service! " Read full review on TripAdvisor   5/19/2009 Vote      
6. We checked out snorkel equipment and golf equipment from the concierge desk, and used the spa facilities daily.
"A true retreat! " Read full review on TripAdvisor   5/17/2009 Vote      
7. The concierge greets you with leis, cool towels, and delicious juice, a welcome site after the long, albeit gorgeous trip on the road to Hana.
"Best hotel ever " Read full review on TripAdvisor   1/16/2009 Vote      
8. You then get a tour of the grounds in a golf cart which was fun and helpful, since there are so many amenities to know about (for instance, we rode bicycles around the property for a bit - you can just check them out from the concierge!)The suites are lovely and comfortable, and water, soda, coffee in the fridge are all complimentary, as is the homemade banana bread and snacks that greet you when you arrive in your room.
"Best hotel ever " Read full review on TripAdvisor   1/16/2009 Vote      
9. Great pool, spa, restaurants, concierge, and amenities.
"Dream hotel in Hana, Maui " Read full review on TripAdvisor   11/21/2008 Vote      
10. We called the desk and the concierge got a doctor to call our room within 5 minutes.
"Outstanding scenery and service " Read full review on Expedia   10/10/2007 Vote      
   
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