Castle Hilo Hawaiian Hotel, Hilo, Towel

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Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (17) balcony (59) bar (53) bath (6) bathroom (56) beach (38) bed (47) breakfast (99) cable (8) charge (23) check in (35) check out (14) cost (15) deal (18) decor (15) dinner (38) discount (21) downtown (40) fee (10) food (98) front desk (59) hotel (847) housekeeping (15) laundry (7) lobby (86) location (172) lunch (10) maid (9) manager (9) money (30) ocean (142) parking (96) patio (8) pool (61) price (80) rate (39) recommend (40) restaurant (161) room (700) room service (6) service (73) shower (26) staff (203) street (21) suite (21) towel (19) value (30) view (331) walk (42) wireless (33)

Towel

Appears in 19 comments.

83% wrote positive comments about towel

The following words were used in comments with Towel:
clean (9) desk (2) fresh (6) guest (2) housekeeping (2) maid (2) need (2) night (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It was a bit odd that of our 3 nights there they only came to clean and give fresh towels 1 time.

"Good place compared to others " Read full review on TripAdvisor 2/11/2012 Vote

2. My impression is that room cleaning means only making the bed and supplying fresh towels.

"Basic Hotel with Excellent Staff " Read full review on TripAdvisor 4/19/2011 Vote

3. Imagine my surprise when I read a sign on the bathroom mirror saying that fresh towels would be provided only every 4th day.

"Hotel was not worth the price " Read full review on TripAdvisor 12/18/2009 Vote

4. However, the towels were clean.

"Castle Hilo Hawaiian " Read full review on YahooTravel 8/22/2009 Vote

5. Clean towels were left in random places: on the bed, in the closet the next day, on my suitcase the third.

"Good hotel, so-so service " Read full review on YahooTravel 5/8/2009 Vote

6. It was very clean, housekeeping did a great job each day with fresh towels, cleaning around all our things.

"can't wait to go back!!!! " Read full review on TripAdvisor 4/27/2009 Vote

7. I will say they did provide enough clean towels, but they never put them in the bathroom.

"Very Average " Read full review on TripAdvisor 2/9/2009 Vote

8. There were four sets of towels provided.

"Simple but Very Comfortable " Read full review on TripAdvisor 2/21/2012 Vote

9. Minuses: hotel is in bad need of a face lift; only 1 free packet of coffee for the duration of your stay; linens and towels changed only after every 4th night.

"Tired. " Read full review on TripAdvisor 9/30/2010 Vote

10. When we finally got up to our rooms they both smelt so much like mould (there were also No towels in either of the bathrooms - after they had supposedly 'just' been cleaned) we went straight back down to the front desk.

"Mouldy smelling rooms. " Read full review on TripAdvisor 9/29/2010 Vote