Castle Hilo Hawaiian Hotel, Hilo, Room Service

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Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (17) balcony (59) bar (53) bath (6) bathroom (56) beach (38) bed (47) breakfast (99) cable (8) charge (23) check in (35) check out (14) cost (15) deal (18) decor (15) dinner (38) discount (21) downtown (40) fee (10) food (98) front desk (59) hotel (847) housekeeping (15) laundry (7) lobby (86) location (172) lunch (10) maid (9) manager (9) money (30) ocean (142) parking (96) patio (8) pool (61) price (80) rate (39) recommend (40) restaurant (161) room (700) room service (6) service (73) shower (26) staff (203) street (21) suite (21) towel (19) value (30) view (331) walk (42) wireless (33)

Room service

Appears in 6 comments.

The following words were used in comments with Room service:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There is no room service and the food/beverage options are minimal at best.

"Basic accomodations " Read full review on Expedia 2/2/2010 Vote

2. My only complaint would be no wifi and no room service.

"Great hotel with spectacular view. " Read full review on Expedia 7/2/2009 Vote

3. The pool area is OK, non-heated pool, ocean is warmer, no jacuzzi, no room service, nobody at bell desk.

"Not many alternatives " Read full review on TripAdvisor 2/13/2009 Vote

4. No mini-bar, no room service.

"Good but not Great! " Read full review on Expedia 2/13/2009 Vote

5. There are no heat, no mini-bar, no microwave, no room service, and internet is at additional cost and applicable for one particular PC (can't switch to a second PC).

"It's cold and everything is closed " Read full review on Expedia 12/30/2008 Vote

6. The room service was disappointing in that we rarely got soap and shampoo.

"Very Average " Read full review on TripAdvisor 2/9/2009 Vote