Castle Hilo Hawaiian Hotel, Hilo, Check In

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Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (17) balcony (59) bar (53) bath (6) bathroom (56) beach (38) bed (47) breakfast (99) cable (8) charge (23) check in (35) check out (14) cost (15) deal (18) decor (15) dinner (38) discount (21) downtown (40) fee (10) food (98) front desk (59) hotel (847) housekeeping (15) laundry (7) lobby (86) location (172) lunch (10) maid (9) manager (9) money (30) ocean (142) parking (96) patio (8) pool (61) price (80) rate (39) recommend (40) restaurant (161) room (700) room service (6) service (73) shower (26) staff (203) street (21) suite (21) towel (19) value (30) view (331) walk (42) wireless (33)

Check in

Appears in 35 comments.

100% wrote positive comments about check in

The following words were used in comments with Check in:
friendly (3) good (2) hotel (6) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in was a breeze.

"Spirit of Aloha resides here. " Read full review on TripAdvisor 2/18/2012 Vote

2. Check in was quick and efficient but as soon as we got in to the elavator it was obvious how dated the hotel was, the elevator was grubby and in desperate need of a vacuum.

"Great Views but very poor and dated rooms. " Read full review on TripAdvisor 2/18/2012 Vote

3. The check-in lady was very friendly, and the room on the tree side of the hotel was very nice.

"Quite Nice " Read full review on TripAdvisor 2/6/2012 Vote

4. Check-in was smooth, simple, efficient and welcoming.

"No complaints at all! " Read full review on TripAdvisor 5/30/2011 Vote

5. Check in and check out were a breeze.

"OK place to stay " Read full review on Expedia 7/8/2009 Vote

6. The check in was friendly and fast.

"Not a bad place to stay. Its the best of what Hilo has to offer sad to say. " Read full review on TripAdvisor 3/9/2009 Vote

7. Our experience was marvelous from check-in (at which my request for a high floor facing the bay that was submitted with my reservation was noted by the front desk person and honored) and all through our stay.

"A Great Experience " Read full review on TripAdvisor 12/10/2008 Vote

8. Parking was easy, as was check-in.

"Very Pleasantly Surprised in Hilo " Read full review on TripAdvisor 5/15/2012 Vote

9. The front desk is often understaffed for coping with the long check-in lines, and therefore the front desk staff don't always exhibit 'aloha.

"This is the best hotel in Hilo " Read full review on TripAdvisor 5/1/2012 Vote

10. The only downside, that I would say is that during check in, they give you coupons for $5 off the buffet.

"waking up to the sound of the ocean " Read full review on TripAdvisor 4/30/2012 Vote