Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Valet

OpinionWell's Blog

Home » United States » Hawaii » Honolulu Destinations » Honolulu Hotels » Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Back to search results

OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (45) balcony (203) bar (340) bath (38) bathroom (267) bathtub (30) beach (1161) beachfront (37) bed (257) breakfast (289) charge (99) check in (167) check out (36) closet (44) concierge (72) cost (80) deal (48) dinner (96) fee (85) food (323) front desk (147) hotel (2360) housekeeping (104) lobby (233) location (515) lunch (60) manager (55) money (77) ocean (512) parking (103) patio (34) pool (458) price (145) rate (80) recommend (181) restaurant (332) room (2302) room service (43) service (469) shower (116) spa (71) staff (590) street (287) suite (84) towel (129) valet (74) valet parking (38) value (45) view (698) walk (146)

Valet

Appears in 74 comments.

88% wrote positive comments about valet

The following words were used in comments with Valet:
excellent (5) fee (5) friendly (5) helpful (11) hotel (13) night (4) welcoming (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. We opted to pay extra for the valet parking, since Westin is supposed to be a premium brand it would be good for valet to be included in the resort fee (since there isn't a convenient alternative)On previous visits to Waikiki I have stayed at the Hyatt and also at the Royal Hawaiian and would return to either of those properties.

"Some rooms not up to standard " Read full review on TripAdvisor 3/10/2012 Vote

2. We had excellent service for our entire stay, from the friendly valets to the concierge to all of the wait staff.

"Worth it! " Read full review on TripAdvisor 2/9/2012 Vote

3. When I arrived, no one of the five bellmen/valets bothered to try to help me with my baggage which I was obviously struggling with.

"Really disappointed " Read full review on TripAdvisor 1/18/2012 Vote

4. Front desk staff and parking valets were great; while some other employees were subpar.

"Tourist Processing Plant " Read full review on TripAdvisor 1/10/2012 Vote

5. The front desk staff, the baggage men, and one of the valets were very helpful and accommodating.

"Good hotel, great location, indifferent service " Read full review on TripAdvisor 11/27/2011 Vote

6. The valets were very welcoming and helpful.

"Wow, what a hotel... " Read full review on TripAdvisor 11/17/2011 Vote

7. The valet staff were excellent and attentive but I wasn't as impressed with the desk staff.

"Great place to end our honeymoon " Read full review on TripAdvisor 7/14/2011 Vote

8. One staff member we would like to single out is Frank, one of the excellent professional front door valets.

"Partial Oceanview-If you lean out over the balcony " Read full review on TripAdvisor 1/20/2011 Vote

9. Otherwise, service at the hotel was superb, from the valet to the front desk to the concierge and tour staff and especially our housekeepers.

"Very nice historic property " Read full review on TripAdvisor 1/18/2011 Vote

10. The valet personnel are exceptional.

"My honeymoon was partially disappointed by this.. " Read full review on TripAdvisor 8/3/2010 Vote