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Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
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OpinionWell
Rank
28th
Out of 165
Moana Surfrider, A Westin Resort & Spa, Waikiki Beach
Average Price: $364
Check Rates
Hotel Class:
2365 KALAKAUA Avenue
Honolulu, 96815
View map
4-Star Hotel Rank:
12 of 17
Average review rating:
4.18
OpinionWell Value Index:
2
Traveler reviews analyzed:
YahooTravel
(
85
)
,
MyTravelGuide
(
9
)
,
Travelocity
(
20
)
,
Expedia
(
70
)
,
TripAdvisor
(
1000
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(45)
balcony
(203)
bar
(340)
bath
(38)
bathroom
(267)
bathtub
(30)
beach
(1161)
beachfront
(37)
bed
(257)
breakfast
(289)
charge
(99)
check in
(167)
check out
(36)
closet
(44)
concierge
(72)
cost
(80)
deal
(48)
dinner
(96)
fee
(85)
food
(323)
front desk
(147)
hotel
(2360)
housekeeping
(104)
lobby
(233)
location
(515)
lunch
(60)
manager
(55)
money
(77)
ocean
(512)
parking
(103)
patio
(34)
pool
(458)
price
(145)
rate
(80)
recommend
(181)
restaurant
(332)
room
(2302)
room service
(43)
service
(469)
shower
(116)
spa
(71)
staff
(590)
street
(287)
suite
(84)
towel
(129)
valet
(74)
valet parking
(38)
value
(45)
view
(698)
walk
(146)
See more
Concierge
Appears in 72 comments.
84% wrote positive comments about
concierge
The following words were used in comments with
Concierge:
best
(4)
breakfast
(4)
desk
(25)
friendly
(6)
good
(7)
helpful
(24)
hotel
(9)
lobby
(5)
nice
(4)
recommend
(3)
reservation
(8)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The food was wonderful (we ate so much at breakfast that we didn't really eat again until dinner time!)- very nice people at the
Concierge
desk- hotel does special things to ensure that guests enjoy and 'experience' Hawaii.
"Beautiful, historic hotel "
Read full review
on
TripAdvisor
4/22/2012
Vote
2.
The
concierge
desk was very friendly and very helpful.
"Great location; 5 star hotel "
Read full review
on
TripAdvisor
4/14/2012
Vote
3.
The
concierge
staff recommended places that were in the tourist magazines, but failed to mention the best restaurants in the area.
"Lovely Plantation Style Hotel "
Read full review
on
TripAdvisor
4/5/2012
Vote
4.
Concierge
was amazing.
"Great Honeymoon destination "
Read full review
on
TripAdvisor
3/31/2012
Vote
5.
Concierge
are the best I've encountered, even helping make restaurant reservations for us prior to us arriving in Hawaii.
"Excellent end to our Hawaii trip "
Read full review
on
TripAdvisor
3/23/2012
Vote
6.
Good Points: All the staff, from the front desk,
concierge
, bellmen, waitstaff, etc., were exceptionally friendly and like a ray of sunshine.
"Location is it's Asset "
Read full review
on
TripAdvisor
12/29/2011
Vote
7.
The
concierge
are willing to help with anything and overall the staff can't do enough to help.
"Amazing Hotel! "
Read full review
on
TripAdvisor
12/21/2011
Vote
8.
On our arrival we were greeted by old friends Head Porter Ian, porters Garry, Ernie, Andrew and Frank and head
concierge
Jan Sugino, all who have been with the hotel twenty years and more.
"Nothing much changes "
Read full review
on
TripAdvisor
10/6/2011
Vote
9.
The staff was very pleasant with an exceptionally talented
concierge
staff.
"Pleasant Place, but straight by the book "
Read full review
on
TripAdvisor
8/25/2011
Vote
10.
Especially the
concierge
, who never steered us wrong on dinner.
"Beautiful rooms, prime location, but.... "
Read full review
on
TripAdvisor
6/3/2011
Vote
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