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28th
Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Average Price: $364  
 
Hotel Class:
2365 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 12 of 17
Average review rating: 4.18
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (85) , MyTravelGuide (9) , Travelocity (20) , Expedia (70) , TripAdvisor (1000)
SAFE TO BOOK ? (2/5 issues found)
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Concierge
Appears in 72 comments. 
84% wrote positive comments about concierge
The following words were used in comments with Concierge:
best (4)   breakfast (4)   desk (25)   friendly (6)   good (7)   helpful (24)   hotel (9)   lobby (5)   nice (4)   recommend (3)   reservation (8)    
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1. The food was wonderful (we ate so much at breakfast that we didn't really eat again until dinner time!)- very nice people at the Concierge desk- hotel does special things to ensure that guests enjoy and 'experience' Hawaii.
"Beautiful, historic hotel " Read full review on TripAdvisor   4/22/2012 Vote      
2. The concierge desk was very friendly and very helpful.
"Great location; 5 star hotel " Read full review on TripAdvisor   4/14/2012 Vote      
3. The concierge staff recommended places that were in the tourist magazines, but failed to mention the best restaurants in the area.
"Lovely Plantation Style Hotel " Read full review on TripAdvisor   4/5/2012 Vote      
4. Concierge was amazing.
"Great Honeymoon destination " Read full review on TripAdvisor   3/31/2012 Vote      
5. Concierge are the best I've encountered, even helping make restaurant reservations for us prior to us arriving in Hawaii.
"Excellent end to our Hawaii trip " Read full review on TripAdvisor   3/23/2012 Vote      
6. Good Points: All the staff, from the front desk, concierge, bellmen, waitstaff, etc., were exceptionally friendly and like a ray of sunshine.
"Location is it's Asset " Read full review on TripAdvisor   12/29/2011 Vote      
7. The concierge are willing to help with anything and overall the staff can't do enough to help.
"Amazing Hotel! " Read full review on TripAdvisor   12/21/2011 Vote      
8. On our arrival we were greeted by old friends Head Porter Ian, porters Garry, Ernie, Andrew and Frank and head concierge Jan Sugino, all who have been with the hotel twenty years and more.
"Nothing much changes " Read full review on TripAdvisor   10/6/2011 Vote      
9. The staff was very pleasant with an exceptionally talented concierge staff.
"Pleasant Place, but straight by the book " Read full review on TripAdvisor   8/25/2011 Vote      
10. Especially the concierge, who never steered us wrong on dinner.
"Beautiful rooms, prime location, but.... " Read full review on TripAdvisor   6/3/2011 Vote      
   
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