Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Service

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (85) , MyTravelGuide (9) , Travelocity (20) , Expedia (70) , TripAdvisor (1000)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (45) balcony (203) bar (340) bath (38) bathroom (267) bathtub (30) beach (1161) beachfront (37) bed (257) breakfast (289) charge (99) check in (167) check out (36) closet (44) concierge (72) cost (80) deal (48) dinner (96) fee (85) food (323) front desk (147) hotel (2360) housekeeping (104) lobby (233) location (515) lunch (60) manager (55) money (77) ocean (512) parking (103) patio (34) pool (458) price (145) rate (80) recommend (181) restaurant (332) room (2302) room service (43) service (469) shower (116) spa (71) staff (590) street (287) suite (84) towel (129) valet (74) valet parking (38) value (45) view (698) walk (146)

Service

Appears in 469 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
beauty (20) better (19) charged (18) customer (22) excellent (35) food (51) friendly (26) good (45) great (53) guest (18) hotel (113) location (37) nice (23)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. great service, can't beat the location, and wonderful romantic, old-world charm.

"beautiful, romantic, and warm " Read full review on TripAdvisor 5/18/2012 Vote

2. We received excellent service at both of them and the food were tasty.

"Wonderful hotel in paradise " Read full review on TripAdvisor 5/17/2012 Vote

3. My husband and I found the Sheraton just down the beach and the service there was amazing.

"Disappointing from start to finish " Read full review on TripAdvisor 5/11/2012 Vote

4. The service was excellent and accommodating to our needs.

"Memorable experience " Read full review on TripAdvisor 5/8/2012 Vote

5. We always managed to find a spot at the pool and the F&B service there is really nice.

"Most Beautiful Hotel In Honolulu " Read full review on TripAdvisor 5/1/2012 Vote

6. We really appreciate for all your excellent service to make wonderful wedding.

"What a wonderful place for wedding reception!! " Read full review on TripAdvisor 4/28/2012 Vote

7. The service was excellent ( Bob and Stewart were fantastic.

"What a wonderful place for wedding reception!! " Read full review on TripAdvisor 4/28/2012 Vote

8. Thank you again) Their catering service was great.

"What a wonderful place for wedding reception!! " Read full review on TripAdvisor 4/28/2012 Vote

9. Great service and very comfortable hotel with awesome location.

"Another wonderful stay " Read full review on TripAdvisor 4/24/2012 Vote

10. The service was nice and the staff courteous.

"Great spot, charming hotel - Historic wing " Read full review on TripAdvisor 4/23/2012 Vote