Moana Surfrider, A Westin Resort & Spa, Waikiki Beach, Honolulu, Housekeeping

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OpinionWell
Rank

28th

Out of 165

Moana Surfrider, A Westin Resort & Spa, Waikiki Beach	Average Price: $364 Check Rates

Hotel Class:

2365 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 12 of 17
Average review rating: 4.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (70) , MyTravelGuide (9) , Travelocity (20) , TripAdvisor (1000) , YahooTravel (85)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (45) balcony (203) bar (340) bath (38) bathroom (267) bathtub (30) beach (1161) beachfront (37) bed (257) breakfast (289) charge (99) check in (167) check out (36) closet (44) concierge (72) cost (80) deal (48) dinner (96) fee (85) food (323) front desk (147) hotel (2360) housekeeping (104) lobby (233) location (515) lunch (60) manager (55) money (77) ocean (512) parking (103) patio (34) pool (458) price (145) rate (80) recommend (181) restaurant (332) room (2302) room service (43) service (469) shower (116) spa (71) staff (590) street (287) suite (84) towel (129) valet (74) valet parking (38) value (45) view (698) walk (146)

Housekeeping

Appears in 104 comments.

70% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
clean (6) desk (12) extra (6) friendly (12) good (8) great (6) helpful (4) hotel (15) management (8) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. housekeeping do a really good job with getting our rooms tidy!we had a rental car that we had to park across the road from the hotel at their sister hotel.

"Slightly overated, but comfortable surrounds " Read full review on TripAdvisor 5/17/2012 Vote

2. Housekeeping did a wonderful job.

"A Grand time at a Beautiful Hotel " Read full review on TripAdvisor 5/6/2012 Vote

3. Loved the rockers out front and the beautiful banyan tree at the back- unbelievably good location, steps away from great shopping and restaurants- very comfy beds and nice linens (as per the Westin standard)- housekeeping was very attentive (our room was quite spotless and well-stocked with toiletries)- breakfast buffet package was well worth it (particularly for a family).

"Beautiful, historic hotel " Read full review on TripAdvisor 4/22/2012 Vote

4. the rooms are very clean and the housekeeping was prompt, efficient and security conscious.

"BIG. " Read full review on TripAdvisor 4/16/2012 Vote

5. The housekeeping staff are also really friendly and nice.

"Wonderful Resort, Perfect Location... " Read full review on TripAdvisor 4/11/2012 Vote

6. Housekeeping were friendly and courteous at all times, they provided extra black tea when asked (Aussies love a good cuppa!) without hesitation.

"Oldest resort but magical, felt like we were coming home... " Read full review on TripAdvisor 4/8/2012 Vote

7. The housekeeping and front desk staff were always friendly and helpful.

"Historic and Elegant " Read full review on TripAdvisor 3/30/2012 Vote

8. Knowledgeable and prompt bell service, warm and cheerful housekeeping staff, friendly, expedient front desk service and wonderfully welcoming beach bar staff, this is THE place to stay on Waikiki beach.

"Love This Place " Read full review on TripAdvisor 3/29/2012 Vote

9. Housekeeping was prompt and gracious with our many requests.

"Walk to everything! Shops and restaurants steps away! " Read full review on TripAdvisor 7/3/2011 Vote

10. They also noted that someone had just finished using the suite, so they would have housekeeping come up to clean the room.

"Beautiful Property with Staff Issues " Read full review on TripAdvisor 2/3/2011 Vote