7. Many of those attending clearly hadn't read the reviews & didn't upgrade & because the basic rooms are in the old hotel [built when beds were smaller & balconies uncommon] there were lots of complainst about tiny rooms, no view, no balcony etc.Tower room was great, bed comfortable - clothes closet in bathroom which is a little unusual - lanai big enough for two loungers & an evening beer [bought cold from ABC across the street]Internet connection good, but remember this is a Westin so they charge for absolutely everything - $13.95 a day for wireless connection.