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OpinionWell
Rank
16th
Out of 165

Hilton Hawaiian Village

Average Price: $379  
 
Hotel Class:
2005 KALIA Road
Honolulu, 96815 View map  
4-Star Hotel Rank: 7 of 17
Average review rating: 3.99
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (121) , MyTravelGuide (121) , Travelocity (67) , TripAdvisor (2844) , YahooTravel (6)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in Traveler Insight - Check-in Woes
Appears in 618 comments. 
66% wrote positive comments about check in
The following words were used in comments with Check in:
free (24)   friendly (33)   great (22)   helpful (25)   hotel (51)   lobby (22)   nice (28)    
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1. Not to mention he left to assist another man in the middle of our check in and finished helping that individual before resuming helping us.
"What's customer service??? " Read full review on TripAdvisor   5/12/2012 Vote      
2. Check-in was great, rooms were beautiful, nice and clean.
"Awesome " Read full review on TripAdvisor   4/23/2012 Vote      
3. We had no problem with check in, all done in 5 minutes within arrival.
"Great 2 week stay " Read full review on TripAdvisor   4/20/2012 Vote      
4. Check in was very easy and fast.
"Spectactular " Read full review on TripAdvisor   4/20/2012 Vote      
5. We arrived on the Friday and were told by staff at check-in that we had the perfect room to watch the fireworks from.
"Good but not great " Read full review on TripAdvisor   4/19/2012 Vote      
6. During check in we had all of the guests wait quietly in the sitting area because we didn't want the employees knowing that everyone was staying in the room.
"Best Birthday Party! " Read full review on TripAdvisor   4/18/2012 Vote      
7. Check in went extremely smooth and even though the lines were huge, they went extremely fast.
"Best Birthday Party! " Read full review on TripAdvisor   4/18/2012 Vote      
8. Check-in and check-out were not hassle free.
"Truly Disappointed " Read full review on TripAdvisor   4/13/2012 Vote      
9. There's ice water available while you wait to check in and the staff are pleasant and courteous.
"Rooms are Average, but Location is Great " Read full review on TripAdvisor   4/11/2012 Vote      
10. The check in was easy, informative and done with Aloha spirit.
"Great Hotel " Read full review on TripAdvisor   4/6/2012 Vote      
   
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