Sheraton Philadelphia Center City, Philadelphia, Room Service

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Rank

46th

Out of 177

Sheraton Philadelphia Center City	Average Daily Rate: NA Check Rates

Hotel Class:

17TH AND RACE STREETS

Philadelphia, 19103 View map

3-Star Hotel Rank: 26 of 57
Average review rating: 3.67

OpinionWell Value Index: NA

Traveler reviews analyzed: MyTravelGuide (712) , Travelocity (21) , TripAdvisor (355) , YahooTravel (30)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (18) bar (22) bathroom (50) bed (70) bill (8) breakfast (55) charge (15) check in (55) check out (11) closet (7) complimentary (7) concierge (34) cost (18) deal (19) dinner (11) downtown (25) fee (7) fitness center (7) food (30) front desk (56) gym (15) hotel (436) housekeeping (22) lobby (50) location (107) lunch (6) manager (17) money (15) parking (78) pillow (7) pool (45) price (36) rate (44) recommend (31) restaurant (69) room (441) room service (25) service (58) sheets (14) shower (21) shuttle (8) staff (111) street (45) to park (7) towel (38) valet parking (6) value (13) view (60) walk (43) wireless (16)

Room service

Appears in 25 comments.

33% wrote positive comments about room service

The following words were used in comments with Room service:
bad (2) breakfast (4) buffet (2) clean (2) customer (2) expense (5) extra (2) food (5) good (2) hotel (3) menu (2) prompt (2) quick (2) ridiculous (2)

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1. I appreciate their sincerity to provide best customer service possible in this difficult time, cleanness, room service and house keeping.

"EXCELLENT HOTEL MANAGEMENT " Read full review on TripAdvisor 10/27/2010 Vote

2. The hotel was clean, the staff efficient and the food through room service plentiful and tasty.

"Convenient and comfortable " Read full review on TripAdvisor 5/20/2008 Vote

3. The Bad:- Old televisions in rooms- Buffet breakfast ($17) is okay, but nothing special- Room service meal was reasonable (Salmon), but spoiled by somewhat stale buns.

"Adequate " Read full review on TripAdvisor 1/28/2008 Vote

4. We ordered room service every morning of our stay and it was both prompt and delicious.

"Stay here!! " Read full review on Travelocity 8/1/2007 Vote

5. Room service was also prompt and the food as good.

"Great Location with great service " Read full review on TripAdvisor 7/31/2007 Vote

6. There can be long waits for room service if you are here on leisure, if on business it doesn't matter.

"Everybody Calm Down - The Service can be amazing! " Read full review on TripAdvisor 10/20/2010 Vote

7. Was not able to order room service easily - - no menu or "info book" in the room, just not at all the high end hotel I thought I was paying for .

"2 star masquerading as a 3.5 star UGH RIP OFF " Read full review on TripAdvisor 9/8/2009 Vote

8. Customer Service transferred us to Room Service, and we made the same request.

"Extremely poor customer service " Read full review on TripAdvisor 7/1/2009 Vote

9. Room Service tersely told us to go down to the bar and get one ourselves.

"Extremely poor customer service " Read full review on TripAdvisor 7/1/2009 Vote

10. Room service took 90 minutes to arrive.

"Stay somewhere else " Read full review on TripAdvisor 11/26/2008 Vote