Omni Washington Dc, Washington DC, Concierge

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Rank

2nd

Out of 279

Omni Washington Dc	Average Price: $264 Check Rates

Hotel Class:

2500 Calvert Street NorthWest

Washington DC, 20008 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 3.93

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (65) , Travelocity (21) , TripAdvisor (992) , YahooTravel (50)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (46) balcony (49) bar (135) bathroom (278) bed (191) bill (27) breakfast (249) charge (51) check in (137) check out (26) closet (67) complimentary (50) concierge (124) cost (45) deal (71) dinner (73) downtown (63) food (213) front desk (154) gym (41) hotel (2172) housekeeping (68) lobby (239) location (398) lunch (31) manager (38) money (36) neighborhood (97) parking (118) pillow (24) pool (321) price (138) rate (126) recommend (144) restaurant (497) room (1681) room service (122) service (416) shower (51) staff (527) street (167) suite (91) towel (50) valet (54) valet parking (45) value (54) view (110) walk (272) walk in (32) wireless (110)

Concierge

Appears in 124 comments.

78% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (7) desk (26) excellent (6) friendly (17) good (6) great (15) guest (6) helpful (53) hotel (21) knowledgable (6) night (14) recommend (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel itself was very clean, organised and having such a knowledgeable concierge staff was a big bonus.

"Beautiful hotel in DC " Read full review on TripAdvisor 4/19/2012 Vote

2. The front desk staff were attentive, and the concierge were on top of everything and very professional.

"Nice Place " Read full review on TripAdvisor 4/12/2012 Vote

3. Excellent price for the area, and the concierge can recommend many great places to eat in and around Adams Morgan.

"zoo package saves tons of money! " Read full review on TripAdvisor 2/26/2012 Vote

4. Prior to the trip we wanted a recommendation for dinner on the Saturday night and were directed to Filomena in Georgetown (see seperate review)Prior to visiting this concierge was positively gushing in the 'awsome' night we would have Apart from the restaurant not being what we wanted my wife ended up with food poisoning from the pasta with sausage and spent all day in bed violently ill.

"Hotel very nice - poor front desk!! " Read full review on TripAdvisor 2/22/2012 Vote

5. wonderful location, great staff and helpful concierge.

"great hotel " Read full review on TripAdvisor 2/20/2012 Vote

6. (2) asked the Concierge for a recommendation for someplace close by that a group of ladies our 40's could eat and maybe hear live music without being swamped by 20 year olds (hotel is walking distance to Adams Morgan which is very cool cultural center but also lots of loud and rowdy party bars, and wind/cold was arctic that night so 'close by' was essential).

"Mixed reviews (mostly staff related) " Read full review on TripAdvisor 2/20/2012 Vote

7. He was very helpful as any good concierge should be, but really went out of his way to help us with a particular problem we had.

"Excellent hotel and good location " Read full review on TripAdvisor 2/17/2012 Vote

8. Concierge and front desk staff very helpful and friendly.

"beautiful classic hotel " Read full review on TripAdvisor 2/16/2012 Vote

9. I left a critical medical item in my room, and the concierge promised to take care of it.

"Beautiful hotel - do NOT trust the concierge (i.e. service problems) " Read full review on TripAdvisor 1/10/2012 Vote

10. As for the actual hotel experience - Here are the pluses: Rooms are very spacious and seemed clean; it is easy to regulate the heating; nice large TVs; Concierges were very helpful and friendly; Lots of great affordable restaurants on Connecticut Ave just around the corner.

"Back in the USSR " Read full review on TripAdvisor 11/28/2011 Vote