Hilton Washington Dc, Washington DC, Service

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OpinionWell
Rank

13th

Out of 279

Hilton Washington Dc	Average Price: $289 Check Rates

Hotel Class:

815 14th Street NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 8 of 58
Average review rating: 3.94

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (97) , Travelocity (36) , TripAdvisor (498) , YahooTravel (73)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (23) bar (73) bathroom (43) bed (118) breakfast (237) charge (31) check in (55) check out (11) checkout (12) complimentary (23) concierge (44) cost (32) deal (26) dinner (47) downtown (70) fee (12) fitness center (9) food (92) front desk (101) gym (12) hotel (951) housekeeping (26) lobby (79) location (387) lunch (10) manager (30) money (23) neighborhood (9) parking (104) pillow (27) pool (90) price (114) rate (67) recommend (70) restaurant (239) room (786) room service (21) service (152) sheets (10) shower (20) staff (393) street (258) suite (18) towel (23) valet (43) valet parking (27) value (32) view (51) walk (142) wireless (45)

Service

Appears in 152 comments.

93% wrote positive comments about service

The following words were used in comments with Service:
better (8) breakfast (9) busy (8) clean (10) comfortable (8) customer (18) desk (8) excellent (9) food (13) friendly (15) good (36) great (27) helpful (12) hotel (46) location (9) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After pulling up to this valet area, go inside and check-in, and from there the valet service will help you unpack and get your belongings to your room.

"Marvelous! " Read full review on TripAdvisor 5/17/2012 Vote

2. The breakfast was hearty and the service team members were all helpful and polite.

"Great Value in Downtown DC " Read full review on TripAdvisor 5/11/2012 Vote

3. Service was great.

"Close to White House " Read full review on TripAdvisor 5/6/2012 Vote

4. On the whole we had very good customer service mostly with a smile.

"Well located, good value, good service " Read full review on TripAdvisor 4/17/2012 Vote

5. We had dinner and breakfast in the Restaurant and liked the food and service for both meals.

"they try really hard to please, and location! " Read full review on TripAdvisor 4/14/2012 Vote

6. The service was excellent, with my server even going out of his way to grab a specific soda request for me from the hotel's snack shop since the restaurant didn't have it.

"Good location, convenient to Metro, bright + airy rooms " Read full review on TripAdvisor 4/12/2012 Vote

7. The hotel has welcoming staff and good service, they were very helpful and attentive.

"Great location " Read full review on TripAdvisor 4/11/2012 Vote

8. The service was truly efficient and everyone is helpful.

"Wonderful experience " Read full review on TripAdvisor 4/8/2012 Vote

9. Service was very friendly.

"Good base for sightseeing " Read full review on TripAdvisor 4/1/2012 Vote

10. Service was great.

"Stylish renovation of rooms " Read full review on TripAdvisor 3/15/2012 Vote