Hilton Washington Dc, Washington DC, Concierge

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Rank

13th

Out of 279

Hilton Washington Dc	Average Price: $289 Check Rates

Hotel Class:

815 14th Street NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 8 of 58
Average review rating: 3.94

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (8) , Expedia (97) , Travelocity (36) , TripAdvisor (498) , YahooTravel (73)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (23) bar (73) bathroom (43) bed (118) breakfast (237) charge (31) check in (55) check out (11) checkout (12) complimentary (23) concierge (44) cost (32) deal (26) dinner (47) downtown (70) fee (12) fitness center (9) food (92) front desk (101) gym (12) hotel (951) housekeeping (26) lobby (79) location (387) lunch (10) manager (30) money (23) neighborhood (9) parking (104) pillow (27) pool (90) price (114) rate (67) recommend (70) restaurant (239) room (786) room service (21) service (152) sheets (10) shower (20) staff (393) street (258) suite (18) towel (23) valet (43) valet parking (27) value (32) view (51) walk (142) wireless (45)

Concierge

Appears in 44 comments.

81% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (6) great (3) helpful (19) hotel (6) informative (6) need (2) recommend (3) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is very friendly, they helped obligingly and fast, from the concierge to the kitchen staff.

"perfect for business trip or sightseeing " Read full review on TripAdvisor 2/20/2012 Vote

2. It is obvious that the staff enjoys working there -- from Eddie at the front desk (warm, genuine, funny, attentive and couldn't do enough for us); to Karima the concierge, who directed us to great concerts, shows and attractions (with half price tickets!); to sweet Jose' in the restaurant (also couldn't do enough for us); and the GM,George Hummel, whose radar was always alert for someone needing help, directions, fresh coffee or anything.

"Our New Home in DC " Read full review on TripAdvisor 1/30/2012 Vote

3. The concierge and bellmen where extremely helpful with local information and arrangements during the stay.

"Great location, great vacation stay " Read full review on TripAdvisor 1/1/2012 Vote

4. I had a nice relaxing drink in the bar, and the concierge was very helpful in finding a really good restaurant nearby.

"Perfect Location and wonderful service " Read full review on TripAdvisor 12/23/2011 Vote

5. The concierge was very helpful with tour and restaurant reservations.

"Great hotel for family trip to DC " Read full review on TripAdvisor 8/21/2011 Vote

6. I found the bellmen, the front desk staff and the concierge all to be just lovely.

"Really Great Hotel " Read full review on TripAdvisor 7/19/2011 Vote

7. Service: The front desk staff and concierge were always helpful, from room selection, attraction info, and tour recommendations (including one that picks you up right at the hotel).

"Excellent Location, Service and Quality " Read full review on TripAdvisor 6/5/2011 Vote

8. Concierge helpful and valet parking excellent and quick.

"Great hotel, resonable price for Washington " Read full review on TripAdvisor 1/12/2011 Vote

9. Everyone always greeted us by name, gave us bottles of water when we walked into the lobby after a long, hot day of touring, and the concierge was extremly helpful.

"Friendly Staff " Read full review on Expedia 6/30/2010 Vote

10. One is their outstandingly friendly concierge/bellman (sorry, I forget his name), who will go out of his way to help you.

"Location, Service, and Warmth make this DC bargain hotel one of the best! " Read full review on TripAdvisor 1/12/2010 Vote