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OpinionWell
Rank
13th
Out of 279

Hilton Washington Dc

Average Price: $289  
 
Hotel Class:
815 14th Street NorthWest
Washington DC, 20005 View map  
3-Star Hotel Rank: 8 of 58
Average review rating: 3.94
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (8) , Travelocity (36) , Expedia (97) , YahooTravel (73) , TripAdvisor (498)
SAFE TO BOOK ? (2/5 issues found)
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Check in
Appears in 55 comments. 
81% wrote positive comments about check in
The following words were used in comments with Check in:
efficient (5)   fast (4)   friendly (11)   good (7)   helpful (8)   hotel (6)   welcoming (3)   well (5)    
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1. Pros: good location (caters to mainly business people), across from McPherson metro stop, friendly & helpful staff, indoor swimming pool, restaurants nearby that open early for breakfast, free cookies & cold water in the evening, good buffet breakfast opened at 6:30am on weekdays & 7am on weekends, 2-ply soft toilet paper, check in/out fastCons: water pressure in shower & sink was VERY weak, AC/heater unit inside room was very noisy (we turned off at night and requested extra blankets), buffet breakfast $15, building next door had an EXTREMELY loud AC unit running 24/7 on its roofWe are light sleepers and the noisy AC from outside AND inside the room really affected our sleep.
"Noisy AC/heater unit in room and outside building " Read full review on TripAdvisor   5/7/2012 Vote      
2. The check in process was swift (thank goodness).
"What's the smell? " Read full review on TripAdvisor   3/25/2012 Vote      
3. Check in was fast friendy and efficient, from the doorman, to joell at the desk, greeted my family, made us feel welcome.
"Best customer service ever, most caring hotel in dc! " Read full review on TripAdvisor   7/7/2011 Vote      
4. Front desk staff was pleasant and check-in was fast and simple.
"Very convenient and nice " Read full review on TripAdvisor   6/27/2011 Vote      
5. The check-in staff were very friendly and welcoming, always with a smile.
"The staff and property were excellent. " Read full review on TripAdvisor   6/7/2011 Vote      
6. Quick and easy check-in.
"Good hotel in a convenient location " Read full review on Expedia   6/22/2010 Vote      
7. Check-in was good and the front desk staff were friendly (thanks Brit).
"very good hotel, but...... " Read full review on TripAdvisor   6/6/2010 Vote      
8. From the friendly check in staff (Hello, Ernie!) who greeted us every time we walked through the lobby, to the knowledgeable help desk, all the way to the well-run restaurant.
"Like staying with good friends " Read full review on TripAdvisor   3/8/2010 Vote      
9. Check-in staff was extremely friendly and helpful.
"Great location, nice hotel " Read full review on TripAdvisor   1/11/2010 Vote      
10. After a long flight and car ride we were pleased with the speedy check in and friendly desk clerk.
"Great Location " Read full review on TripAdvisor   1/11/2010 Vote      
   
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