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OpinionWell
Rank
13th
Out of 279

Hilton Washington Dc

Average Price: $289  
 
Hotel Class:
815 14th Street NorthWest
Washington DC, 20005 View map  
3-Star Hotel Rank: 8 of 58
Average review rating: 3.94
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (8) , Expedia (97) , Travelocity (36) , TripAdvisor (498) , YahooTravel (73)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 30 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
bug (2)   compensate (2)   customer (2)   desk (3)   generous (5)   great (2)   hotel (4)   liked (2)   management (31)   night (3)    
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1. The manager said they try to make working their fun for the employees and it shows.
"Great Value, blocks from the mall " Read full review on TripAdvisor   1/31/2012 Vote      
2. The manager had an "independent" inspector go over the room the next day, and the manager gave me a copy of a report stating that the room was not affected by bed bugs.
Read full review   9/2/2011 Vote      
3. The night Manager was George who was very friendly as well and he was always sitting down with the customers, talking with them and making them laugh-including us.
"We LOVED this Hotel!! Best customer service in the world! " Read full review on TripAdvisor   7/4/2011 Vote      
4. Thats from the doorman, front desk, housekeeping etc. The manager on duty Eddie was outstanding the entire time.
"Perfect location. " Read full review on TripAdvisor   7/1/2011 Vote      
5. Fortunately, the desk manager was allowing us to pick between rooms and we picked a different room that was free of any evidence of problems.
Read full review   4/2/2011 Vote      
6. If there was a show on TV called super-manager (think super-nanny type show), HE would be perfect for the role.
"Location, Service, and Warmth make this DC bargain hotel one of the best! " Read full review on TripAdvisor   1/12/2010 Vote      
7. The manager apologized, and bought us a drink and lunch, which was nice.
"Never again " Read full review on YahooTravel   7/22/2008 Vote      
8. The manager offered to relocate me to a high floor on Sunday for the remainder of my stay, after the riffraff have checked out.
"Exorbitant rates ($411/night) - ripping the convention crowd off! Thankfully on company dime! " Read full review on TripAdvisor   11/25/2011 Vote      
9. The General Manager personally arranged for me to get a reservation at this wonderful hotel.
"Excellent Hotel, Service and Location " Read full review on TripAdvisor   9/22/2011 Vote      
10. When we asked the concierge (or maybe she was a manager, hard to tell) about how to get to the National Portrait Gallery, she went off on an odd tangent about why we should really visit the Arlington National Cemetery.
"Generally irritating stay " Read full review on TripAdvisor   9/12/2011 Vote      
   
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