Washington Dc Sofitel, Washington DC, Front Desk

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Rank

5th

Out of 279

Washington Dc Sofitel	Average Price: $350 Check Rates

Hotel Class:

806 15th Street NorthWest

Washington DC, 20005 View map

4-Star Hotel Rank: 3 of 30
Average review rating: 4.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (36) , Travelocity (25) , TripAdvisor (695) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (42) bar (215) bath (29) bathroom (190) bathtub (11) bed (195) bill (19) breakfast (197) charge (37) check in (81) check out (20) checkout (12) closet (26) complimentary (36) concierge (103) cost (15) deal (43) decor (30) dinner (61) downtown (18) food (167) front desk (102) hotel (1124) housekeeping (36) lobby (58) location (449) lunch (29) manager (45) money (24) parking (33) pillow (33) price (79) rate (80) recommend (109) restaurant (264) room (1027) room service (94) service (327) shower (101) staff (459) street (71) suite (77) towel (22) tub (36) valet (17) valet parking (24) value (30) view (102) walk (151) wireless (31)

Front desk

Appears in 102 comments.

93% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (11) good (5) great (5) guest (5) helpful (20) hotel (11) housekeeping (7) management (6) nice (12) night (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was amazing.

"Great stay! " Read full review on TripAdvisor 3/27/2012 Vote

2. The lobby is beautiful and the front desk staff is amazing.

"Staff is Incredible " Read full review on TripAdvisor 3/23/2012 Vote

3. The concierge and front desk were also wonderful.

"Weekend stay in a perfect location:away from crowds but close to sites " Read full review on TripAdvisor 3/12/2012 Vote

4. Superb service from the hotel's excellent Guest Relations Manager, the front desk team and concierge, which included arranging transportation from Dulles prior to our arrival.

"Excellent Stay " Read full review on TripAdvisor 1/21/2012 Vote

5. Bellman, front desk staff, all extremely friendly and helpful.

"Extremely friendly staff, great room and location " Read full review on TripAdvisor 12/4/2011 Vote

6. The front door staff and front desk staff are really nice and polite.

"Nothing fabulous " Read full review on TripAdvisor 11/13/2011 Vote

7. The woman at the front desk was really nice, immediately took it off the bill, but everything seemed to be our fault and the hotel didn't take responsibility for anything which was odd.

"Great location and bed, okay everything else. " Read full review on TripAdvisor 11/8/2011 Vote

8. Cynthia at the front desk was outstanding with her help for places to eat and how to get about.

"First Time Great Hotel " Read full review on TripAdvisor 10/19/2011 Vote

9. Rooms were not ready due to late departure of IMF guests so the front desk offered us free snacks in Le Bar until room was ready.

"Great stay, some minor service issues. " Read full review on TripAdvisor 10/4/2011 Vote

10. The rooms are nice, front desk staff was great.

"Not the Sofitel NYC " Read full review on TripAdvisor 9/4/2011 Vote