Washington Dc Sofitel, Washington DC, Service

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Rank

5th

Out of 279

Washington Dc Sofitel	Average Price: $350 Check Rates

Hotel Class:

806 15th Street NorthWest

Washington DC, 20005 View map

4-Star Hotel Rank: 3 of 30
Average review rating: 4.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (36) , Travelocity (25) , TripAdvisor (695) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (42) bar (215) bath (29) bathroom (190) bathtub (11) bed (195) bill (19) breakfast (197) charge (37) check in (81) check out (20) checkout (12) closet (26) complimentary (36) concierge (103) cost (15) deal (43) decor (30) dinner (61) downtown (18) food (167) front desk (102) hotel (1124) housekeeping (36) lobby (58) location (449) lunch (29) manager (45) money (24) parking (33) pillow (33) price (79) rate (80) recommend (109) restaurant (264) room (1027) room service (94) service (327) shower (101) staff (459) street (71) suite (77) towel (22) tub (36) valet (17) valet parking (24) value (30) view (102) walk (151) wireless (31)

Service

Appears in 327 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
attentive (16) bar (20) comfortable (22) concierge (12) customer (13) excellent (56) exceptional (13) food (30) friendly (18) good (40) great (55) hotel (94) location (34) nice (18) night (18)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Outstanding service and very good room amenities.

"Great location and service " Read full review on TripAdvisor 5/17/2012 Vote

2. Overall the service was excellent - impeccable.

"Excellent service, plus great food at ICI Bistro " Read full review on TripAdvisor 5/8/2012 Vote

3. Agree with most others; great service (I might say over the top), good food in ICI, had berry crepes for breakfast twice, bacon was a bit greasy the one time I ordered 'American', dinner was nice.

"One of the Best " Read full review on TripAdvisor 5/8/2012 Vote

4. )The service was outstanding in every aspect from the reception, restaurants, maid service, and valet.

"Excellent staff here! " Read full review on TripAdvisor 5/6/2012 Vote

5. What did it for me was the attentive service and the convenient bar with great drinks and appy's downstairs and a nice outdoor area.

"Great Stay " Read full review on TripAdvisor 5/4/2012 Vote

6. Unbelievable location, great service, generous rooms as well as a spacious bar with great food.

"Exactly what you are looking for " Read full review on TripAdvisor 4/30/2012 Vote

7. The first night we ate at the ICI Urban Bistro, very good hotel restaurant with good service and good food.

"Perfect Hotel! " Read full review on TripAdvisor 4/23/2012 Vote

8. Courteous service.

"Fantastic " Read full review on TripAdvisor 4/23/2012 Vote

9. But if you like the style, the Sofitel Washington DC with its excellent service and great location is a fine choice.

"Solid DC choice " Read full review on TripAdvisor 4/20/2012 Vote

10. One beautifully groomed tall gentleman who was very helpful and interested in spraking with us and a rather disheveled, aloof woman in need of a makeover and some customer service training.

"Overall good experience but in need of a makeover " Read full review on TripAdvisor 4/13/2012 Vote