Hotel Derek, Houston, Front Desk

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Rank

11th

Out of 718

Hotel Derek	Average Price: $216 Check Rates

Hotel Class:

2525 West Loop South

Houston, 77027 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 3.62

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (280) , Travelocity (5) , TripAdvisor (430) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 95 comments.

73% wrote positive comments about front desk

The following words were used in comments with Front desk:
great (5) helpful (6) hotel (8) liked (6) management (8) nice (11) night (7) professional (5) reservation (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But I want to say that the front desk and valet people were wonderful.

"Hotel Want-A-Be " Read full review on TripAdvisor 4/27/2012 Vote

2. The new front desk agent Andrew took the most care of us and he is a very good front desk agent.

"Great Service... Friendly and caring! " Read full review on TripAdvisor 1/8/2012 Vote

3. The valet and front desk were wonderful.

"Great Service... Friendly and caring! " Read full review on TripAdvisor 1/8/2012 Vote

4. The room was nice and large, clean sheets, towels, etc.Valet and front desk staff were great no issues here.

"the Lobby and common areas were nice, but It looked tired and worn out.. " Read full review on TripAdvisor 1/2/2012 Vote

5. I recently booked a group reservation and R'Taija at the front desk was very helpful throught my stay.

"Five star experience! " Read full review on TripAdvisor 12/28/2011 Vote

6. Front desk staff were very helpful with directions.

"Priceline bargain " Read full review on TripAdvisor 12/21/2011 Vote

7. Front desk recommended end room on the back side for quiet.

"everything you want and more " Read full review on TripAdvisor 10/16/2011 Vote

8. Front desk of the valet efficient and had us unloaded in 2 minutes and into the front desk.

"everything you want and more " Read full review on TripAdvisor 10/16/2011 Vote

9. Front Desk was pleasant.

"Great Price and location " Read full review on TripAdvisor 10/10/2011 Vote

10. The valet staff were complete gentlemen and the front desk staff operated liked a well-oiled machine.

"couldn't ask for better " Read full review on TripAdvisor 10/3/2011 Vote