Hotel Derek, Houston, Concierge

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Rank

11th

Out of 718

Hotel Derek	Average Price: $216 Check Rates

Hotel Class:

2525 West Loop South

Houston, 77027 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 3.62

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (280) , Travelocity (5) , TripAdvisor (430) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 22 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (4) great (2) helpful (7) hotel (3) loud (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. As we went to check in, the concierge was extremely helpful and offered us an upgrade because we were newly wedds.

"Mr. & Mrs. Wortham's Honey-Moon Night @ Hotel Derek " Read full review on TripAdvisor 4/23/2012 Vote

2. The staff was fairly courteous, the most helpful being the bell boys and the concierge staff.

"Good Boutique Hotel " Read full review on TripAdvisor 2/2/2012 Vote

3. They have complimentary concierge SUV's that will drop you/pick you up anywhere within 3mi.

"Good location, well-priced Hotel " Read full review on TripAdvisor 10/31/2011 Vote

4. As a road warrior myself, I cannot express the importance of a good concierge at a hotel.

"Mario, Concierge Extraordinaire! " Read full review on TripAdvisor 2/14/2011 Vote

5. The concierge was polite and helpful.

"Comfortable and Stylish " Read full review on Expedia 8/12/2009 Vote

6. The front desk, the concierge, the valet and all the managers do a great job of making feel like your at home.

"Staff " Read full review on TripAdvisor 12/13/2011 Vote

7. There is always a helpful staff member available to assist you- wether it be valet staff to help with bags or retreive your vehicle, front desk attendants or concierge staff to suggest a nice dinner reservation.

"Derek - my number 1 choice! " Read full review on TripAdvisor 10/25/2011 Vote

8. The reception staff, the concierge/valet, the room service staff and the housekeeping - will all bend over backwards to help you and are just so darn friendly.

"The staff at this hotel are the best in the USA! " Read full review on TripAdvisor 10/12/2011 Vote

9. The front desk staff and the concierge were very helpfull with our requirements.

"Nice Hotel, Good Service " Read full review on TripAdvisor 5/4/2011 Vote

10. Both times we sought assistance from the concierge, neither were very knowledgeable.

"Hotel Derek is just "Adequate" " Read full review on TripAdvisor 9/12/2010 Vote