Hotel Derek, Houston, Manager

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Rank

11th

Out of 718

Hotel Derek	Average Price: $216 Check Rates

Hotel Class:

2525 West Loop South

Houston, 77027 View map

4-Star Hotel Rank: 8 of 30
Average review rating: 3.62

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (280) , Travelocity (5) , TripAdvisor (430) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 50 comments.

45% wrote positive comments about manager

The following words were used in comments with Manager:
complaints (2) desk (8) helpful (4) hotel (8) housekeeping (3) liked (3) management (55) message (2) rude (2) valet (5) worst (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk, the concierge, the valet and all the managers do a great job of making feel like your at home.

"Staff " Read full review on TripAdvisor 12/13/2011 Vote

2. We had a minor issue and the Manager Jorge even came around to make sure we were taken care of.

"A must if you have never been. We will be back! " Read full review on TripAdvisor 8/3/2011 Vote

3. The valets, bell hops, and hotel manager were all friendly and helpful.

"Great location, but did not meet expectations. " Read full review on TripAdvisor 9/19/2010 Vote

4. The Manager helped me with getting some space to talk to my clients and organized transportation to a great steakhouse he recommended (I think the name was Moe's or something).

"Perfect sleep and great service! " Read full review on TripAdvisor 8/21/2010 Vote

5. SIXTH, next morning, (It was World Cup final), went down to the Main Desk and requested a late checkout (1 hr), the NEW MANAGER said.

"Expecting much much better.....Bad Experience full of Surprises! " Read full review on TripAdvisor 7/17/2010 Vote

6. We waited, they did not call back to let us know the response from the manager,so we assumed it was o.

"Houston,Texas: Hotel Derek, Real Nightmare! " Read full review on TripAdvisor 5/13/2008 Vote

7. Nice try from the manager, though.

"Just OK " Read full review on TripAdvisor 7/15/2007 Vote

8. The manager would not even come to our table after we returned all our food, no one ate any of their food and we still were charged for the meal.

"DON'T STAY HERE!!!!!! " Read full review on TripAdvisor 5/7/2012 Vote

9. I had the opportunity of meeting the Manager, Mr.

"Awesome! " Read full review on TripAdvisor 10/31/2011 Vote

10. I called the hotel and asked to speak with the manager; I was thoroughly questioned why I would like to speak with him or her.

"Did not honor your commitment " Read full review on TripAdvisor 9/14/2011 Vote