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Rank
11th
Out of 718

Hotel Derek

Average Price: $216  
 
Hotel Class:
2525 West Loop South
Houston, 77027 View map  
4-Star Hotel Rank: 8 of 30
Average review rating: 3.62
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (38) , MyTravelGuide (280) , Travelocity (5) , TripAdvisor (430) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 14 comments. 
50% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (4)   friendly (3)   great (2)   location (2)   management (3)   rating (2)    
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1. The reception staff, the concierge/valet, the room service staff and the housekeeping - will all bend over backwards to help you and are just so darn friendly.
"The staff at this hotel are the best in the USA! " Read full review on TripAdvisor   10/12/2011 Vote      
2. The front desk agents were cold and seemed bothered, however the housekeeping was very friendly and kept the room immaculate.
"Trendy hotel, staff needs some improvement " Read full review on TripAdvisor   8/12/2010 Vote      
3. Housekeeping kept my room very clean and well stocked with fresh towels and toiletries.
"Comfortable and Stylish " Read full review on Expedia   8/12/2009 Vote      
4. The room was also nice and clean and housekeeping was friendly and did a great job, though the room wasn`t cleaned until about 3pm.
"Mixed Feelings " Read full review on TripAdvisor   8/26/2007 Vote      
5. Stayed here over a weekend with a great 'green' room rate whcih lowers daily room rate by reducing housekeeping visits.
"Modern But Mundane " Read full review on TripAdvisor   5/5/2010 Vote      
6. Housekeeping were haphazard in their duties, skipping the service altogether one day when we were still in the room at 10am.
"Average business style hotel " Read full review on TripAdvisor   1/4/2010 Vote      
7. The biggest problem with this hotel was the housekeeping/room service, the location and the parking.
"Average business style hotel " Read full review on TripAdvisor   1/4/2010 Vote      
8. Since no one had stayed in my room, the housekeeping manager went to check to see if the clothes were in the closet.
"Terrible customer service & management is rude " Read full review on TripAdvisor   9/10/2009 Vote      
9. The next morning I called at 8am and asked for the housekeeping manager.
"Terrible customer service & management is rude " Read full review on TripAdvisor   9/10/2009 Vote      
10. The housekeeping manager was gone for the day, so they asked me to call back in the morning.
"Terrible customer service & management is rude " Read full review on TripAdvisor   9/10/2009 Vote      
   
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