Hotel Mandalay Bay, Las Vegas, Concierge

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Rank

23rd

Out of 481

Hotel Mandalay Bay	Average Price: $258 Check Rates

Hotel Class:

3950 Las Vegas Boulevard South

Las Vegas, 89119 View map

4-Star Hotel Rank: 8 of 28
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (172) , Travelocity (92) , TripAdvisor (5025) , YahooTravel (456)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (281) bar (745) bath (498) bathroom (1681) beach (874) bed (967) bill (196) breakfast (533) cabana (329) charge (422) check in (1220) check out (287) closet (196) concierge (159) cost (375) deal (355) decor (244) dinner (379) fee (434) food (1290) front desk (700) gym (190) hotel (7726) housekeeping (434) lobby (463) location (909) lunch (213) manager (217) mini bar (150) money (485) parking (273) pillow (221) pool (4135) price (815) rate (399) recommend (614) restaurant (1432) room (9023) room service (403) service (1772) shower (754) spa (618) staff (1443) suite (1716) towel (380) tub (581) valet (189) value (196) view (1559) walk (1039)

Concierge

Appears in 159 comments.

75% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (7) great (7) guest (8) helpful (39) hotel (21) liked (6) need (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But concierge was great, checkout is easy.

"Hidden gem...but add clothes hooks! " Read full review on TripAdvisor 5/16/2012 Vote

2. The front desk and concierge staff were always pleasant, and we asked a LOT of questions about the hotel, the area, what to do, where to go.

"It's Hard to Stay Anywhere Else " Read full review on TripAdvisor 5/14/2012 Vote

3. concierge very helpful when booking shows.

"excellent room " Read full review on TripAdvisor 5/11/2012 Vote

4. The concierge was so helpful while trying to get me a last minute hair appointment - thank you.

"Great Weekend Trip! " Read full review on TripAdvisor 5/9/2012 Vote

5. The front desk service and concierge (Matthew--he knows everything!) was fantastic.

"First trip to Vegas! Stayed at The Hotel @ Mandalay Bay " Read full review on TripAdvisor 5/3/2012 Vote

6. Concierge even helped get us show tickets for them to match the ones I had already purchases so we could sit together.

"Weekend Break " Read full review on TripAdvisor 4/30/2012 Vote

7. The concierge staffs were very helpful when I asked about a 2 mile running route and when booking tickets for shows.

"Is this a 4 Diamond AAA rated resort? " Read full review on TripAdvisor 4/17/2012 Vote

8. Rooms are relatively clean and the concierge helpful.

"Service is good...rooms really need a facelift " Read full review on TripAdvisor 4/7/2012 Vote

9. My family and I were wandering around in the Venetian hotel and I visited their Concierge desk and boy were they so warm and helpful.

"Concierge Disaster BUT Beautiful Hotel! " Read full review on TripAdvisor 2/7/2012 Vote

10. I felt the service at THEhotel was good, the night gift shop lady was so sweet, the concierge was nice & knowledgable, and we were stopped by a bellman to see if we needed help with our luggage.

"Contemporary design, clean " Read full review on TripAdvisor 1/17/2012 Vote