Hotel Mandalay Bay, Las Vegas, Front Desk

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Rank

23rd

Out of 481

Hotel Mandalay Bay	Average Price: $258 Check Rates

Hotel Class:

3950 Las Vegas Boulevard South

Las Vegas, 89119 View map

4-Star Hotel Rank: 8 of 28
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (172) , Travelocity (92) , TripAdvisor (5025) , YahooTravel (456)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (281) bar (745) bath (498) bathroom (1681) beach (874) bed (967) bill (196) breakfast (533) cabana (329) charge (422) check in (1220) check out (287) closet (196) concierge (159) cost (375) deal (355) decor (244) dinner (379) fee (434) food (1290) front desk (700) gym (190) hotel (7726) housekeeping (434) lobby (463) location (909) lunch (213) manager (217) mini bar (150) money (485) parking (273) pillow (221) pool (4135) price (815) rate (399) recommend (614) restaurant (1432) room (9023) room service (403) service (1772) shower (754) spa (618) staff (1443) suite (1716) towel (380) tub (581) valet (189) value (196) view (1559) walk (1039)

Front desk

Appears in 700 comments.

57% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (51) helpful (56) hotel (63) housekeeping (36) management (35) nice (22) night (21) problem (28)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff are generally friendly but, as in any of the large hotels in Vegas, you will find the occasional snarky one.

"Great for families. " Read full review on TripAdvisor 5/21/2012 Vote

2. The front desk guy was very efficient, friendly and polite.

"Great hotel & fantastic tub!!! " Read full review on TripAdvisor 5/18/2012 Vote

3. Front desk employees always have been friendly and helpful.

"Great! " Read full review on TripAdvisor 5/15/2012 Vote

4. The front desk and concierge staff were always pleasant, and we asked a LOT of questions about the hotel, the area, what to do, where to go.

"It's Hard to Stay Anywhere Else " Read full review on TripAdvisor 5/14/2012 Vote

5. When my daughter arrived with her friends the front desk told them the hotel was sold out there was no way to get adjoining rooms and no early check in.

"Still waiting for the rooms! What a hassle ! " Read full review on TripAdvisor 5/12/2012 Vote

6. We arrived before noon and even though we had to wait for our room, the front desk clerk accommodated our request for a high floor room.

"Quiet Rooms and Busy Pools " Read full review on TripAdvisor 5/8/2012 Vote

7. Service was good from front desk to dealers to housekeeping staff-were all very helpful & friendly.

"Good stay at MB " Read full review on TripAdvisor 4/19/2012 Vote

8. We were greeted at the front desk by friendly people and we even received bottled water which was certainly appreciated.

"Enjoyed stay at Mandalay " Read full review on TripAdvisor 4/12/2012 Vote

9. Hazel, front desk clerk was prompt and courteous.

"Decent Hotel " Read full review on TripAdvisor 4/3/2012 Vote

10. Very friendly front desk staff, smooth and easy check in, and when I had returned later to ask a question they were super helpful and friendly.

"Ok, could have been better " Read full review on TripAdvisor 4/2/2012 Vote