Hotel Mandalay Bay, Las Vegas, Service

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OpinionWell
Rank

23rd

Out of 481

Hotel Mandalay Bay	Average Price: $258 Check Rates

Hotel Class:

3950 Las Vegas Boulevard South

Las Vegas, 89119 View map

4-Star Hotel Rank: 8 of 28
Average review rating: 4

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (172) , Travelocity (92) , TripAdvisor (5025) , YahooTravel (456)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (281) bar (745) bath (498) bathroom (1681) beach (874) bed (967) bill (196) breakfast (533) cabana (329) charge (422) check in (1220) check out (287) closet (196) concierge (159) cost (375) deal (355) decor (244) dinner (379) fee (434) food (1290) front desk (700) gym (190) hotel (7726) housekeeping (434) lobby (463) location (909) lunch (213) manager (217) mini bar (150) money (485) parking (273) pillow (221) pool (4135) price (815) rate (399) recommend (614) restaurant (1432) room (9023) room service (403) service (1772) shower (754) spa (618) staff (1443) suite (1716) towel (380) tub (581) valet (189) value (196) view (1559) walk (1039)

Service

Appears in 1772 comments.

72% wrote positive comments about service

The following words were used in comments with Service:
better (66) clean (88) customer (159) desk (62) drink (57) excellent (132) food (180) friendly (70) good (236) great (247) hotel (366) nice (94) poor (60) slow (59) staff (129) useful (69)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Service was great.

"$30 a night upgrade and it was worth it!!! " Read full review on TripAdvisor 5/18/2012 Vote

2. Customer service was excellent.

"Amazing luxury one week stay! Wedding and holiday! " Read full review on TripAdvisor 5/17/2012 Vote

3. We found the property to be attractive and quiet and the service to be very good.

"Comfortable, quiet accomodations " Read full review on TripAdvisor 5/17/2012 Vote

4. Very nice rooms and the service is excellent.

"wonderful place to stay in vegas " Read full review on TripAdvisor 5/16/2012 Vote

5. We stayed at the hotel at The hotel at Mandalay Bay and it was awesome but best of all Moorea pool the waitress staff is awesome great service great vibe no kids can't wait to go back.

"Awesome " Read full review on TripAdvisor 5/16/2012 Vote

6. Other than that, service was generally mixed -- sometimes it was extremely nice and professional, and sometimes it was a bit abrupt.

"Nice rooms but really far from the pool " Read full review on TripAdvisor 5/15/2012 Vote

7. But if you can get a chair, the beach, the attentive service, and the good mix of music (a lot of alternative from the 80s) makes the pool a nice respite from gambling.

"Worth every penny " Read full review on TripAdvisor 5/14/2012 Vote

8. Service was excellent, room was awesome.

"Great Stay! " Read full review on TripAdvisor 5/14/2012 Vote

9. Large convention hotel, but service levels like a smaller more intimate hotel, great job.

"Business with Pleasure " Read full review on TripAdvisor 5/11/2012 Vote

10. I have to say that room service was excellent in terms of service and the quality of food.

"Good but with issues " Read full review on TripAdvisor 5/11/2012 Vote