Hilton Phoenix, Phoenix, Staff

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (37) balcony (53) bar (81) bath (32) bathroom (89) bed (123) bill (21) breakfast (154) charge (58) check in (88) check out (23) concierge (91) cost (27) deal (34) dinner (76) downtown (21) fee (33) fitness center (31) food (255) front desk (122) gym (25) hot tub (27) hotel (638) housekeeping (31) lobby (71) location (145) lunch (22) manager (32) massage (35) money (35) parking (94) patio (34) pool (756) price (84) rate (44) recommend (112) restaurant (298) room (1000) room service (42) service (263) shower (45) spa (90) staff (362) street (37) suite (190) towel (52) value (39) view (51) walk (59) wireless (32)

Staff Traveler Insight - Friendly Staff

Appears in 362 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (14) area (14) clean (34) concierge (21) desk (29) excellent (20) food (20) friendly (85) good (20) great (47) helpful (78) hotel (35) nice (36)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The cleaning staff were excellent and even vacuumed.

"Two Day Get-AWay " Read full review on TripAdvisor 5/14/2012 Vote

2. The staff is friendly and attentive and the hotel is well maintained.

"family friendly " Read full review on TripAdvisor 5/12/2012 Vote

3. restaurants were ok and all staff everywhere were outstanding.

"Wonderful vacation " Read full review on TripAdvisor 5/10/2012 Vote

4. The front desk staff was very nice.

"Nice property...many service failures " Read full review on TripAdvisor 5/8/2012 Vote

5. Staff were friendly and accomodation was good to great ( once aired and cleaned), water park excellent for kids with lazy river, slide and toddler pool.

"Really good but small failures " Read full review on TripAdvisor 5/4/2012 Vote

6. The staff was very friendly and helpful.

"Phoenix " Read full review on TripAdvisor 4/29/2012 Vote

7. We found the staff very nice and attentive to our every need.

"And a waterpark for the family " Read full review on TripAdvisor 4/23/2012 Vote

8. The staff was kind and helpful.

"Luxury and convenience without the huge price!:) " Read full review on TripAdvisor 4/21/2012 Vote

9. The staff at this resort could not have been more accomodating or professional.

"Could not have been better! " Read full review on TripAdvisor 4/18/2012 Vote

10. All of the staff there were extremely friendly and helpful.

"Just Ok " Read full review on TripAdvisor 4/16/2012 Vote