8. Everything seemed good until I went to order a drink at the bar by the main pool and the bartender totally ignored me and took some other guys order before me then the next morning, there was not any hot water and their accomadation was for us to take a shower in the spa center so we headed there and when we got there we saw a lady with an employee badge and we explained that we were told to go there by guest services and she looked at us like we did not belong and told us the water there was 'tepid' and kept saying it was not going to be different from the room, but when we got to the front desk of the fitness center the staff was much nicer and basically gave us the impression that lady was stupid.