Hilton Phoenix, Phoenix, Housekeeping

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 31 comments.

72% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
best (2) cares (2) change (3) clean (8) desk (11) friendly (2) good (4) guest (3) helpful (4) maintenance (3) need (2) plenty (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Housekeeping (Carmen Almuina) was prob the best ive come across.

"Comfortable Clean Exciting Property " Read full review on TripAdvisor 4/27/2012 Vote

2. My compliments to the housekeeping staff, who cleaned our room promptly each day and unnecessarily changed the sheets each day.

"Nice Little Family Vacation at Pointe Hilton Squaw Peak " Read full review on TripAdvisor 3/27/2012 Vote

3. Housekeeping and front desk staff were very helpful and polite.

"Just back from 8 days at Pointe Hilton Squaw Peak " Read full review on TripAdvisor 3/14/2012 Vote

4. The housekeeping even gives a whole new meaning to excellent hospitality.

"In a word... Mesmerizing " Read full review on TripAdvisor 10/18/2011 Vote

5. Housekeeping took very good care of us too.

"The best water park for families!! Great room. Wonderful service! " Read full review on TripAdvisor 7/31/2011 Vote

6. The Front Desk, River Ranch and housekeeping staff were also very nice and helpful.

"Great Resort Fun for the Whole Family " Read full review on TripAdvisor 2/11/2010 Vote

7. 3 - The staff and clean rooms:The housekeeping and maintenance staff are invisible, but the room and property is always clean.

"best value in Arizona, be a hero to your kids and book here " Read full review on TripAdvisor 1/4/2010 Vote

8. The room was quite comfortable, the front desk staff extraordinarily kind and pleasant, and the housekeeping and maintenance staffs never failed to stop and move out of the way for guests ~ as well as share a pleasant greeting.

"Always a fun place to stay! " Read full review on TripAdvisor 7/16/2009 Vote

9. Plenty of free parking, good housekeeping staff, rooms were clean and the majority of the staff was friendly and helpful.

"Decent Hilton Property " Read full review on TripAdvisor 11/25/2008 Vote

10. So thank goodness we brought Fabreeze with us and sprayed the entire room down, including the curtains (we had called the front desk and it sounded like that`s all housekeeping would be able to do for us as well)The first morning we were there, we were awakened at 8:30 am by the front desk saying our credit card had been declined (how come we weren`t notified upon check in), I knew this to be an error as I had PLENTY of room on my card.

"Worst Customer Service EVER!!! " Read full review on TripAdvisor 9/9/2008 Vote