Hilton Phoenix, Phoenix, Charge

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Rank

4th

Out of 366

Hilton Phoenix	Average Price: $145 Check Rates

Hotel Class:

7677 North 16th Street

Phoenix, 85020 View map

4-Star Hotel Rank: 2 of 11
Average review rating: 3.82

OpinionWell Value Index: 7

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (86) , MyTravelGuide (361) , Travelocity (13) , TripAdvisor (712) , YahooTravel (70)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (37) balcony (53) bar (81) bath (32) bathroom (89) bed (123) bill (21) breakfast (154) charge (58) check in (88) check out (23) concierge (91) cost (27) deal (34) dinner (76) downtown (21) fee (33) fitness center (31) food (255) front desk (122) gym (25) hot tub (27) hotel (638) housekeeping (31) lobby (71) location (145) lunch (22) manager (32) massage (35) money (35) parking (94) patio (34) pool (756) price (84) rate (44) recommend (112) restaurant (298) room (1000) room service (42) service (263) shower (45) spa (90) staff (362) street (37) suite (190) towel (52) value (39) view (51) walk (59) wireless (32)

Charge

Appears in 58 comments.

70% wrote positive comments about charge

The following words were used in comments with Charge:
free (8) high (5) internet (14)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There is some confusing information about whether they charge for it or not - they told us we had free access as Hilton Honors members, but they didn't seem to be charging anyone.

"Fun for kids, just OK otherwise " Read full review on TripAdvisor 4/8/2012 Vote

2. It was annoying enough when it was free, I can't imagine how annoying it would be it I had to pay a charge for it per day.

"Nice Resort " Read full review on TripAdvisor 3/14/2012 Vote

3. They act like a high end resort and charge like a high end resort, but it is a miss.

"Just not There " Read full review on TripAdvisor 8/9/2011 Vote

4. They actually charge for the put put golf course which should be free.

"Noisy All Day, Overcrowded Pools " Read full review on TripAdvisor 7/5/2011 Vote

5. They also gave me the code for free wireless internet, was was nice after seeing that they charge $12.

"A very positive experience " Read full review on TripAdvisor 7/20/2010 Vote

6. My son and daughter who live down it Tempe were able to use the facilities as guests without charge, so that was cool.

"It was like a neighborhood with pools " Read full review on TripAdvisor 7/3/2010 Vote

7. Also, if you're not interested in a daily newspaper, call over to the front desk and get the 75 cent/day charge removed from your account ~ every little bit helps.

"Always a fun place to stay! " Read full review on TripAdvisor 7/16/2009 Vote

8. It did take them DAYS to finally charge us for our breakfast.

"Nice property...many service failures " Read full review on TripAdvisor 5/8/2012 Vote

9. Front desk did not charge me however id rather pay and get usable service.

"Comfortable Clean Exciting Property " Read full review on TripAdvisor 4/27/2012 Vote

10. I asked for a refund of my wifi charge and it was given to me no questions asked.

"More than I could ask for! " Read full review on TripAdvisor 4/20/2012 Vote