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Rank
47th
Out of 427

Sheraton New Orleans

Average Price: $230  
 
Hotel Class:
500 Canal Street
New Orleans, 70130 View map  
4-Star Hotel Rank: 17 of 37
Average review rating: 3.1
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (60) , MyTravelGuide (672) , Travelocity (4) , Expedia (125) , TripAdvisor (944) , BedBugRegistry (3)
SAFE TO BOOK ? (2/5 issues found)
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Responsive
Appears in 23 comments. 
The following words were used in comments with Responsive:
clean (3)   efficient (2)   elevator (2)   employee (2)   floor (2)   friendly (2)   helpful (2)   hotel (3)   liked (2)   need (3)   never (2)   not (2)   problem (4)   quick (2)   reviews (2)   room (3)   service (4)   staff (7)    
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1. We did receive intermittent Internet access problems in the room (blamed on renovations in the floors below), but they were responsive in getting it restored.
"Great Location - Good Service " Read full review on TripAdvisor   5/21/2012 Vote      
2. My husband emailed the hotel to inquire about it and received a very quick response that they had found it.
"Wonderful stay with great service! " Read full review on TripAdvisor   4/23/2012 Vote      
3. In response to some of the concerns expressed by other reviewers, I would like to share our experiences:.
"Good Location for Exploring the City " Read full review on TripAdvisor   1/5/2012 Vote      
4. I had read the concerns regarding elevator service however we did not find any problem or delays in cab response during our four day stay 9/15-9/18 and we stayed on the 44th floor.
"Sheraton Decent Value & Location " Read full review on TripAdvisor   9/21/2010 Vote      
5. I have read similar reviews and the managers response is Im sorry, no you need to give refunds or free nights for when you do revamp this rundown hole.
"Total Makeover needed " Read full review on TripAdvisor   7/20/2010 Vote      
6. The guest services department is evidently trained to 'brush off' any customer complaints, as this was the response any time I called for assistance with room cleaning, or to report the SECOND time I was stuck in a different elevator.
"The most mediocre hotel in my 20 years of traveling " Read full review on TripAdvisor   6/9/2010 Vote      
7. I again (politely) said I didnt even know about any basket and she AGAIN queried my response.
"The worst hotel on planet earth. " Read full review on TripAdvisor   10/2/2009 Vote      
8. I said NO we hadnt recieved a basket and she queried my response.
"The worst hotel on planet earth. " Read full review on TripAdvisor   10/2/2009 Vote      
9. Now, I know this is a New Orleans style, but what upset was the waiter's response to my request that the heads be removed.
"horrible place for a conference " Read full review on TripAdvisor   2/20/2009 Vote      
10. I had sent them and email requesting an upgrade a week or so before we arrived and I had never received a response.
"Excellent Location " Read full review on TripAdvisor   2/9/2009 Vote      
   
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