Sheraton New Orleans, New Orleans, Helpful

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Rank

47th

Out of 427

Sheraton New Orleans	Average Price: $230 Check Rates

Hotel Class:

500 Canal Street

New Orleans, 70130 View map

4-Star Hotel Rank: 17 of 37
Average review rating: 3.1

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (125) , MyTravelGuide (672) , Travelocity (4) , TripAdvisor (944) , YahooTravel (60)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 363 comments.

The following words were used in comments with Helpful:
clean (19) concierge (36) courteous (11) desk (50) extremely (25) friendly (92) good (13) great (23) hotel (57) lobby (12) location (16) need (12) new (13) nice (37) not (54) pleasant (10) room (51) service (20) staff (191) valet (11)

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1. I wish I would not locked myself paying up front because I would changed to another hotel since I first step inHope this helps not to get more people in same situation I wanted to run away.

"Dont get confuse by the 4 stars in Sheratton New Orleans " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff is very friendly and helpful.

"Great location " Read full review on TripAdvisor 5/9/2012 Vote

3. People were friendly and the room was clean--just a tired worn out property that Starwood is helping pay for the renovation by reducing manpower to at least honor the Sheraton name.

"Old and tired Sheraton " Read full review on TripAdvisor 5/9/2012 Vote

4. The staff is kind and helpful.

"Great stay! " Read full review on TripAdvisor 4/27/2012 Vote

5. Throughout our stay, the staff, with one exception, was more than accomodating and helpful.

"Ignore the bad reviews! " Read full review on TripAdvisor 4/15/2012 Vote

6. Check-in was very friendly and helpful.

"Nawlins Redux " Read full review on TripAdvisor 4/11/2012 Vote

7. Front desk staff were hard to come by, but helpful when you can find them.

"gorgeous lobby, disappearing staff " Read full review on TripAdvisor 4/2/2012 Vote

8. Upon check in the hotel staff was very friendly and helpful.

"Great location " Read full review on TripAdvisor 3/25/2012 Vote

9. I had to walk across the street to the Marriott to find out directions to the nearest attraction for kids which by the way were extremely helpful.

"Horrible customer service " Read full review on TripAdvisor 3/21/2012 Vote

10. They were efficient and helpful.

"Better than advertised " Read full review on TripAdvisor 3/17/2012 Vote