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Rank
40th
Out of 700

Westin Bonaventure

Average Price: $232  
 
Hotel Class:
404 South Figueroa Street
Los Angeles, 90071 View map  
4-Star Hotel Rank: 17 of 45
Average review rating: 3.54
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (15) , Expedia (47) , MyTravelGuide (3071) , Travelocity (44) , TripAdvisor (816) , YahooTravel (152)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 45 comments. 
The following words were used in comments with Responsive:
attentive (3)   bed (3)   comfortable (2)   courteous (4)   desk (2)   friendly (5)   generous (3)   helpful (3)   hotel (4)   nice (3)   not (6)   prompt (3)   quick (3)   room (7)   rude (2)   service (9)   special (3)   staff (19)   useful (2)   well (2)    
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1. I also found the staff to be courteous and responsive.
"Great for a Business Trip " Read full review on TripAdvisor   5/1/2012 Vote      
2. My original room had a bad signal and the response was 'well, you can connect in the lobby'.
"Decent business hotel in downtown LA " Read full review on TripAdvisor   3/11/2012 Vote      
3. Worst problem is valet parking - a very high price and slow response.
"Always fun, but starting to show its age " Read full review on TripAdvisor   10/31/2011 Vote      
4. The rooms are first class and the employees are attentive and responsive.
"5 levels beyond exceptional " Read full review on TripAdvisor   10/28/2011 Vote      
5. When we did I spoke with the front desk about a refund for our first night and they explained that hotwire would be responsible.
"Good hotel " Read full review on TripAdvisor   9/19/2011 Vote      
6. The staff were great - very nice and responsive.
"Happy with our stay! " Read full review on TripAdvisor   9/1/2011 Vote      
7. More dissapointing was management response at check-out - 'oh well, this happens' , not even an apology, also keep in mind that I am SPG gold status and was staying on SPG floor.
"No hot water " Read full review on TripAdvisor   2/17/2011 Vote      
8. I had emailed the director of sales & marketing that posted a response on the TripAdvisor website, asking for his insight on the accommodations but did not receive a reply.
"Decent stay with nice treatment " Read full review on TripAdvisor   1/3/2011 Vote      
9. However, due to the overwhleming response, they stopped this policy but most of the Westin Chains are NOT following this policy to RESTORE 2 Soaps PER ROOM.
"Big Convention Hotel Needs to Speed Up Renovation " Read full review on TripAdvisor   8/10/2009 Vote      
10. The first three times we never got a response (voice mail, e-mails).
"Unresponsive and unreliable " Read full review on TripAdvisor   4/11/2009 Vote      
   
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