Embassy Suites Cleveland, Cleveland, New

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Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (8) adequate (11) awesome (10) beautiful (9) best (32) better (28) big (33) cares (12) cheaper (5) clean (167) comfortable (59) comfy (7) convenient (19) cool (6) decent (17) delicious (9) efficient (8) excellent (33) exceptional (22) fantastic (13) fast (9) free (170) fresh (9) friendly (115) fun (5) generous (5) good (127) great (212) happy (30) helpful (79) huge (36) impressed (7) liked (80) love (14) new (32) nice (189) outstanding (5) perfect (25) pleasant (25) pleased (8) plenty (21) positive (12) professional (5) quiet (13) reasonable (11) responsive (6) spacious (28) tasteful (5) welcoming (10) wonderful (25)

New	Appears in 56 comments.

The following words were used in comments with New:
bed (5) clean (4) expectation (3) furniture (5) great (5) hotel (12) large (4) location (3) management (3) need (3) nice (4) night (3) not (3) party (5) remodel (5) renovation (5) room (23) staff (5) suite (9) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff is friendly, free breakfast and happy hour are great but this place needs new management.

"Horrible housekeeping " Read full review on TripAdvisor 4/14/2012 Vote

2. This will become my new downtown Cleveland Hotel.

"Fantastic Service Friendly employees " Read full review on TripAdvisor 3/21/2012 Vote

3. Maybe new management??? The staff is the best part of this hotel.

"Impressed with this hotel. " Read full review on TripAdvisor 2/20/2012 Vote

4. I'm not sure when the bad reviewers stayed at this hotel, but the hotel seemed brand new to me and no bed bugs.

"Impressed with this hotel. " Read full review on TripAdvisor 2/20/2012 Vote

5. However, I'm deeply disappointed in the GM, Corporate, and whatever department that dragged their heels for a month to get me reimbursed for new luggage.

"Bed Bugs and Over a Month to Get Reimbursed for Luggage Replacement " Read full review on TripAdvisor 2/15/2012 Vote

6. May have been due to it being new Years eve and all.

"Great Time " Read full review on TripAdvisor 1/5/2012 Vote

7. Stayed over the new Year weekend, in town for football game.

"Great Time " Read full review on TripAdvisor 1/5/2012 Vote

8. We stayed here over the new Years weekend.

"Nightmare! " Read full review on TripAdvisor 1/4/2012 Vote

9. But realize it's not brand new and could use some updated.

"Nice , helpful staff " Read full review on TripAdvisor 7/27/2011 Vote

10. They could use a new toast system.

"Perfect!!! " Read full review on TripAdvisor 4/6/2011 Vote