Embassy Suites Cleveland, Cleveland, Cares

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OpinionWell
Rank

4th

Out of 115

Embassy Suites Cleveland	Average Price: $158 Check Rates

Hotel Class:

1701 East 12th Street

Cleveland, 44114 View map

3-Star Hotel Rank: 4 of 22
Average review rating: 3.53

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (8) adequate (11) awesome (10) beautiful (9) best (32) better (28) big (33) cares (12) cheaper (5) clean (167) comfortable (59) comfy (7) convenient (19) cool (6) decent (17) delicious (9) efficient (8) excellent (33) exceptional (22) fantastic (13) fast (9) free (170) fresh (9) friendly (115) fun (5) generous (5) good (127) great (212) happy (30) helpful (79) huge (36) impressed (7) liked (80) love (14) new (32) nice (189) outstanding (5) perfect (25) pleasant (25) pleased (8) plenty (21) positive (12) professional (5) quiet (13) reasonable (11) responsive (6) spacious (28) tasteful (5) welcoming (10) wonderful (25)

Cares

Appears in 21 comments.

The following words were used in comments with Cares:
desk (3) extra (2) helpful (2) hotel (3) housekeeping (2) liked (2) location (2) need (3) phone (2) room (4) rude (2) special (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They took good care of my corvette.

"Cleveland Adventure " Read full review on TripAdvisor 4/8/2012 Vote

2. That's when I called the phone rep at corporate, and within 5 minutes an engineer and the head of housekeeping was at my door, taking care of clothes and moving us to a different room.

"Bed Bugs, but Great Service " Read full review on TripAdvisor 10/20/2011 Vote

3. To their credit, the front office manager and the phone rep for corporate were both very helpful and took care of all my needs.

"Bed Bugs, but Great Service " Read full review on TripAdvisor 10/20/2011 Vote

4. It was quickly taken care of, but frustrating nonetheless.

"Was NOT impressed. " Read full review on TripAdvisor 7/5/2011 Vote

5. We told the front desk and they took care of both these problems.

"Weekend vacation ruined by hotel " Read full review on TripAdvisor 4/21/2011 Vote

6. They don't seem to care enough to keep the place properly maintained.

"Many small problems. " Read full review on TripAdvisor 12/20/2010 Vote

7. We didn't have any trouble with the elevators and don't care if 'the staff' has to also use them.

"We Had a Good Stay! " Read full review on TripAdvisor 8/7/2010 Vote

8. No one in the hotel seemed to notice or care.

"Noisy alarm, HVAC problems, would not return " Read full review on TripAdvisor 1/28/2010 Vote

9. Our large room was kept clean and cared for very well by housekeeping.

"Nice Vacation Stay " Read full review on Expedia 7/8/2009 Vote

10. We tried a made to order omelet the second morning but did not care for it.

"Mostly good but there is room for improvement " Read full review on TripAdvisor 11/17/2008 Vote