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Rank
4th
Out of 115

Embassy Suites Cleveland

Average Price: $158  
 
Hotel Class:
1701 East 12th Street
Cleveland, 44114 View map  
3-Star Hotel Rank: 4 of 22
Average review rating: 3.53
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (37) , MyTravelGuide (660) , Travelocity (8) , TripAdvisor (266) , YahooTravel (21)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Exceptional
Appears in 41 comments. 
The following words were used in comments with Exceptional:
$ (3)   bags (3)   breakfast (3)   complaints (3)   desk (6)   downtown (4)   friendly (6)   guest (3)   hotel (13)   night (4)   not (10)   park (3)   pleasant (3)   room (16)   rude (5)   secure (3)   service (4)   staff (11)   trouble (2)   valet (4)    
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1. The breakfast was totally free and included everything you could think of except tea bags which was odd.
"Very pleasant experience " Read full review on TripAdvisor   5/17/2012 Vote      
2. I reminded them that I did not ask for my entire wardrobe to be reimbursed (which they offered), neither did my friend (they washed and dryed everything, except for my rolling duffle, and my friend had a vintage bag she could not replace, so she wrapped it in a garbage bag and stuck it in her basement freezer), or guests that we had visiting (I booked it for a bridal shower/bachelorette party).
"Bed Bugs and Over a Month to Get Reimbursed for Luggage Replacement " Read full review on TripAdvisor   2/15/2012 Vote      
3. except, with this hotel being downtown, you get ALOT.
"Great Hotel... Great Location. " Read full review on TripAdvisor   11/17/2011 Vote      
4. We got to the front desk and were told all rooms were taken except for a smoking room with a double bed.
"Weekend vacation ruined by hotel " Read full review on TripAdvisor   4/21/2011 Vote      
5. At night, downtown is a ghost town except for the scary rude beggars.
"Poor Cleveland " Read full review on TripAdvisor   7/15/2010 Vote      
6. This hotel was an exception though.
"Poor Cleveland " Read full review on TripAdvisor   7/15/2010 Vote      
7. Complaining did not get us anywhere, except for a comment that the driver would receive a reprimand.
"Be Careful of What is Advertised " Read full review on TripAdvisor   6/29/2010 Vote      
8. When one did not show up as promised, we ended up walking all the way back to the hotel, which, by the way, has no dinner spots near it, except for a Subway sandwich shop.
"Be Careful of What is Advertised " Read full review on TripAdvisor   6/29/2010 Vote      
9. Cleveland Downtown is an obvious exception.
"Outdated, needs remodeling.... " Read full review on TripAdvisor   3/28/2010 Vote      
10. The guys at valet were exceptional.
"Hotel staff is the best " Read full review on TripAdvisor   3/19/2010 Vote      
   
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