Lenox Hotel Boston, Boston, Welcoming

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (33) attentive (42) beautiful (133) beautifully (32) best (175) better (123) big (70) brilliant (27) cares (56) clean (264) comfortable (286) convenient (62) cozy (28) decent (28) delicious (45) efficient (45) elegant (53) excellent (257) exceptional (57) fabulous (58) fantastic (117) free (215) friendly (440) fun (28) good (438) gorgeous (26) great (763) happy (58) helpful (446) huge (80) liked (253) love (224) luxurious (32) new (88) nice (384) outstanding (40) perfect (168) perfectly (39) pleasant (55) plenty (64) positive (29) professional (48) quiet (52) reasonable (65) spacious (119) superb (41) superior (31) welcoming (134) well appointed (31) wonderful (197)

Welcoming

Appears in 136 comments.

The following words were used in comments with Welcoming:
arrival (14) comfortable (7) complimentary (6) concierge (9) desk (11) extremely (6) friendly (22) great (8) helpful (12) hotel (28) lobby (7) love (7) night (7) not (8) reception (6) room (22) service (18) staff (45) warm (13) wondering (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not only the staff was attentive and answered all our needs, but they also made us feel very welcome.

"What a wonderful hotel! " Read full review on TripAdvisor 5/21/2012 Vote

2. The staff was top notch and very welcoming.

"great location " Read full review on TripAdvisor 5/17/2012 Vote

3. They always welcomed you back when you entered the lobby and even sent a complimentary bottle of wine to our room after hearing we were celebrating our anniversary.

"Great Experience " Read full review on TripAdvisor 5/14/2012 Vote

4. From the moment I arrived I was made to feel very welcome and my room on the 6th floor with a view down Boylston Street was comfortable and spotless.

"Gracious Old World Hotel " Read full review on TripAdvisor 5/13/2012 Vote

5. They were so welcoming and friendly, despite the fact that we had arrived looking crappy and were very tired.

"Great Hotel, Great Stay " Read full review on TripAdvisor 5/9/2012 Vote

6. The staff were warm and welcoming.

"As beautiful as Boston " Read full review on TripAdvisor 5/2/2012 Vote

7. Seriously though this is an excellent hotel where the staff make you feel very welcome indeed.

"A delightful place to stay " Read full review on TripAdvisor 4/28/2012 Vote

8. On arriving for a 4 night stay with friends with had a very warm welcome and found the hotel very comfortable.

"The Best in Boston " Read full review on TripAdvisor 4/8/2012 Vote

9. Customer Service: From check-in to check-out, we felt like welcomed guests and appreciated the genuine service from all hotel staff.

"Perfect boutique hotel with excellent service " Read full review on TripAdvisor 3/31/2012 Vote

10. A smile and welcome are nowhere to be seen.

"Old world elegance, with modern standards and conveniences " Read full review on TripAdvisor 3/25/2012 Vote