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Rank
3rd
Out of 197

Lenox Hotel Boston

Average Price: $330  
 
Hotel Class:
61 Exeter Street at Boylston
Boston, 02116-2699 View map  
4-Star Hotel Rank: 3 of 38
Average review rating: 4.44
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Happy
Appears in 60 comments. 
The following words were used in comments with Happy:
arrival (4)   coffee (3)   comfortable (4)   desk (4)   friendly (4)   helpful (6)   hotel (13)   never (3)   nice (3)   night (3)   not (8)   room (13)   staff (10)   street (2)   suite (2)   surprise (2)   trip (3)   warm (4)   water (3)   well (5)    
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1. I was happy but not dazzled at the Lenox.
"Very good but not quite as good as I expected " Read full review on TripAdvisor   4/25/2012 Vote      
2. I was so happy I made this decision for our first trip to Boston.
"took very good care of me " Read full review on TripAdvisor   4/11/2012 Vote      
3. Upon arriving we were greeted ever so friendly by the front desk staff (Rachel and Jamie) who upon my speaking said, I know who you are, happy birthday, we've upgraded you for free to a Junior suite, (what? wow.
"Every bit as Great as the Great reviews we read... " Read full review on TripAdvisor   4/10/2012 Vote      
4. The girls at the front desk are always smiling, concierge happy to help with anything and the bell staff friendly and nice.
"Left refreshed and rewarded! " Read full review on TripAdvisor   3/22/2012 Vote      
5. Everyone from the doorman to the front desk staff made it a point to make sure we were happy and accommodated our every request, even delivering a Sunday newspaper to our room at 9pm free of charge.
"Excellent service, great location! " Read full review on TripAdvisor   3/2/2012 Vote      
6. The staff went out of their way to make sure we were happy with our room on arrival.
"Lovely Hotel " Read full review on TripAdvisor   1/5/2012 Vote      
7. I was here on a business trip in the dead of winter and was happy to find that I could hop on a train a block away and skip out on long walks in the cold, there are a ton of great restaurants nearby (atlantic fish- nearly across the street) I could stay close to the hotel if need be and the pub in the hotel offers a decent dinner menu (standard pub fare) if you want to skip braving the outdoors altogether or if you just want to grab some wine and hang out in your room there is a grocery right down the street with a pretty notable selection.
"Charming hotel in an unbelievable location! " Read full review on TripAdvisor   12/8/2011 Vote      
8. Also, while they inexplicably do not provide a water boiler or coffee maker for tea/coffee in the rooms, they are happy to deliver tea, coffee, or boiling water to your room at any time of day or night.
"The most lovely and relaxing mini-honeymoon weekend! " Read full review on TripAdvisor   12/7/2011 Vote      
9. This was true throughout my stay, from the excellent bartender (who recommended the superb 18 year old Glenmorangie) to the housekeepers who were happy to makeup and clean the room on my somewhat unusual schedule.
"Old fashioned elegance, friendly staff, great location " Read full review on TripAdvisor   11/16/2011 Vote      
10. The staff at The Lenox were helpful and friendly, happy to see us and never rude.
"Beautiful Boston in The Lenox Hotel. A wonderful friendly location for a get away. " Read full review on TripAdvisor   11/15/2011 Vote      
   
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