Lenox Hotel Boston, Boston, Exceptional

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Rank

3rd

Out of 197

Lenox Hotel Boston	Average Price: $330 Check Rates

Hotel Class:

61 Exeter Street at Boylston

Boston, 02116-2699 View map

4-Star Hotel Rank: 3 of 38
Average review rating: 4.44

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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accommodating (33) attentive (42) beautiful (133) beautifully (32) best (175) better (123) big (70) brilliant (27) cares (56) clean (264) comfortable (286) convenient (62) cozy (28) decent (28) delicious (45) efficient (45) elegant (53) excellent (257) exceptional (57) fabulous (58) fantastic (117) free (215) friendly (440) fun (28) good (438) gorgeous (26) great (763) happy (58) helpful (446) huge (80) liked (253) love (224) luxurious (32) new (88) nice (384) outstanding (40) perfect (168) perfectly (39) pleasant (55) plenty (64) positive (29) professional (48) quiet (52) reasonable (65) spacious (119) superb (41) superior (31) welcoming (134) well appointed (31) wonderful (197)

Exceptional

Appears in 60 comments.

The following words were used in comments with Exceptional:
arrival (5) bathroom (3) best (2) breakfast (2) concierge (2) desk (4) experience (3) friendly (5) great (3) helpful (8) hotel (17) location (3) not (6) personable (5) queen (2) room (7) service (21) small (4) staff (21) wondering (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The place was packed but the exceptional front desk staff kept things moving swiftly and kept guests satisfied.

"Excellent Property, Location and Service! " Read full review on TripAdvisor 4/23/2012 Vote

2. Dan the GM- you have an exceptional staff.

"Perfect Choice! " Read full review on TripAdvisor 4/3/2012 Vote

3. The upgraded room we received was quite spacious while the 'Classic Queen' was fairly cozy (read: small but not cramped, with the exception of the bathroom which was very tiny.

"Perfect boutique hotel with excellent service " Read full review on TripAdvisor 3/31/2012 Vote

4. I don't have the heart to disagree but I do think that from the front desk to the bell hop, the provide friendly service and in today's world that is exceptional.

"Small Boutique Mixed With Boston Brahmin Style " Read full review on TripAdvisor 3/27/2012 Vote

5. I look forward to returning and recommend travelers to stay at the Lenox for exceptional service.

"Left refreshed and rewarded! " Read full review on TripAdvisor 3/22/2012 Vote

6. The staff is exceptional & the facilities are excellent.

"an amazingly positive experience " Read full review on TripAdvisor 3/19/2012 Vote

7. The staff was sincere and helpful, the hotel is warm and cozy and the room was exceptional.

"Fabulous second chance. great job wonderful. " Read full review on TripAdvisor 3/11/2012 Vote

8. This wouldn't be a problem except at 5am when everyone is getting ready it is very loud.

"Really Nice Hotel, Great Location " Read full review on TripAdvisor 3/3/2012 Vote

9. The concierge service is exceptional.

"The Best Place to Stay in Boston " Read full review on TripAdvisor 3/2/2012 Vote

10. The entire hotel staff was exceptional.

"Found my new favorite Boston hotel " Read full review on TripAdvisor 2/20/2012 Vote