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Rank
3rd
Out of 197

Lenox Hotel Boston

Average Price: $330  
 
Hotel Class:
61 Exeter Street at Boylston
Boston, 02116-2699 View map  
4-Star Hotel Rank: 3 of 38
Average review rating: 4.44
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (64) , Travelocity (6) , TripAdvisor (1011) , YahooTravel (26)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Outstanding
Appears in 40 comments. 
The following words were used in comments with Outstanding:
concierge (4)   customer (4)   desk (5)   friendly (5)   great (2)   guest (2)   helpful (5)   high (2)   hotel (16)   liked (2)   location (5)   luggage (2)   nice (4)   room (8)   service (21)   staff (16)   trip (2)   upgraded (2)   walking (2)   well (2)    
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1. The Lenox really is a great hotel in an outstanding location.
"Great location and great hotel " Read full review on TripAdvisor   4/30/2012 Vote      
2. outstanding service, EVERYWHERE.
"Picked The Lenox over convention hotel..... " Read full review on TripAdvisor   4/23/2012 Vote      
3. The food was outstanding.
"Back Bay Beauty= The Lenox " Read full review on TripAdvisor   3/27/2012 Vote      
4. Customer service was outstanding, everyone was super friendly and helpful.
"LOVED the Lenox! " Read full review on TripAdvisor   3/1/2012 Vote      
5. Everyone on staff seemed genuinely pleased to see you and help you--their service was truly outstanding.
"Love the Lenox! " Read full review on TripAdvisor   2/27/2012 Vote      
6. The Lenox was outstanding.
"Outstanding! " Read full review on TripAdvisor   2/24/2012 Vote      
7. This is a beautiful boutique hotel in a prime location in Boston with outstanding customer service.
"Best Boston Hotel " Read full review on TripAdvisor   2/1/2012 Vote      
8. The staff, Ashley and Meghan at the front desk and Justin the Concierge were outstanding.
"Fabulous! " Read full review on TripAdvisor   1/18/2012 Vote      
9. The door staff, reception staff, especially Ashley and Meghan were outstanding.
"Five stars is not enough for this wonderful hotel " Read full review on TripAdvisor   1/14/2012 Vote      
10. The customer service here is outstanding, constantly greeted with a smile no matter if you are rolling in from a late night or getting a 5AM head start into work, turndown service with an extra cookie if it was clear you had a rough day, and Escalade service should you need to call on it to get to the airport or to a meeting across town.
"Charming hotel in an unbelievable location! " Read full review on TripAdvisor   12/8/2011 Vote      
   
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