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OpinionWell
Rank
27th
Out of 231

Sheraton Baltimore

Average Price: $208  
 
Hotel Class:
101 West Fayette Street
Baltimore, 21201 View map  
3-Star Hotel Rank: 15 of 33
Average review rating: 3.08
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (59) , MyTravelGuide (2054) , Travelocity (26) , TripAdvisor (309) , YahooTravel (39)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Welcoming
Appears in 25 comments. 
The following words were used in comments with Welcoming:
clean (2)   convenient (2)   desk (3)   excellent (2)   friendly (4)   hotel (3)   lobby (5)   location (2)   nice (2)   not (4)   quiet (2)   rating (2)   room (3)   shop (2)   staff (6)   upgraded (2)   valet (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The friendly staff made us feel welcome.
"So-so accomadations, but very helpful staff " Read full review on TripAdvisor   5/18/2012 Vote      
2. Special thanks to Pat for making our group stay so very pleasant and welcoming.
"Great stay at the Sheraton " Read full review on TripAdvisor   5/16/2012 Vote      
3. So friendly and welcoming.
"Staff is the only highlight.... " Read full review on TripAdvisor   2/5/2012 Vote      
4. The receptionist never looked at me or welcomed me to the hotel.
"Mediocre hotel " Read full review on TripAdvisor   7/27/2011 Vote      
5. Again, no apology for the long line or the still not fully air conditioned lobby, no I just was welcomed back with: 'Name?'.
"Customer Service is non existent today! " Read full review on TripAdvisor   6/22/2011 Vote      
6. Check in desk Thanked me 3x for staying with me but well not other info - if I was getting an upgrade or my choice of welcome gift (both as a Platinum Starwood member).
"Definitely needs an update " Read full review on TripAdvisor   6/5/2011 Vote      
7. They offered me a welcome basket while upgrading me.
"Disappointed the way it ended " Read full review on TripAdvisor   2/22/2011 Vote      
8. The lobby was nice and welcoming, and when we first arrived, I was impressed.
"The worst hotel I've ever stayed in " Read full review on TripAdvisor   7/20/2009 Vote      
9. Staff was very welcoming.
Read full review on MyTravelGuide   9/2/2008 Vote      
10. 'welcome to the Sheraton' Lucky for us, a room was ready.
"Ask...and you shall receive " Read full review on TripAdvisor   6/15/2008 Vote      
   
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