Sheraton Baltimore, Baltimore, Helpful

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Rank

27th

Out of 231

Sheraton Baltimore	Average Price: $208 Check Rates

Hotel Class:

101 West Fayette Street

Baltimore, 21201 View map

3-Star Hotel Rank: 15 of 33
Average review rating: 3.08

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (2054) , Travelocity (26) , TripAdvisor (309) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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acceptable (6) adequate (9) attentive (8) awesome (18) beautiful (12) best (34) better (42) big (31) cares (27) cheaper (17) clean (191) comfortable (84) comfy (10) convenient (25) cool (11) correct (6) courteous (14) decent (28) efficient (11) enjoyable (6) excellent (43) exceptional (26) fancy (7) fantastic (8) fast (10) free (64) friendly (110) fun (7) generous (7) good (184) great (153) happy (14) helpful (126) huge (17) impressed (14) liked (109) love (14) new (39) nice (204) outstanding (7) perfect (11) pleasant (35) plenty (18) positive (10) professional (15) quiet (23) reasonable (22) spacious (13) welcoming (15) wonderful (27)

Helpful

Appears in 430 comments.

The following words were used in comments with Helpful:
car (14) clean (27) concierge (15) desk (40) extremely (32) friendly (159) good (14) great (19) hotel (82) location (29) most (16) need (20) nice (34) not (50) park (15) pleasant (14) room (58) service (18) staff (281) valet (23)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel staff were pleasant and helpful all around, so no problems there.

"Fine but location a little suspect. " Read full review on TripAdvisor 5/19/2012 Vote

2. It's so very nice that when you have to be away from your home and in a different city to have people in the city you are visiting be gracious and helpful.

"Staff Recommendation " Read full review on TripAdvisor 5/17/2012 Vote

3. There was a new employee which helped us with our bags which name I felled to get again.

"The Place To Be! " Read full review on TripAdvisor 5/16/2012 Vote

4. She was cheerful, positive and willing to help in any way.

"Excellent Customer Service!! " Read full review on TripAdvisor 5/14/2012 Vote

5. Lisa Adams was very helpful during our check out and the lady that helped us check in was also AWESOME.

"Excellent Customer Service " Read full review on TripAdvisor 5/10/2012 Vote

6. Awesome Room and Lisa Adams at the front desk was very helpful and polite.

"One of the Best in BMore " Read full review on TripAdvisor 5/8/2012 Vote

7. She was very helpful and friendly providing information about the hotel,city,area and restaurants.

"Great service " Read full review on TripAdvisor 5/6/2012 Vote

8. The staff in the lounge are very friendly and helpful as well.

"Outstanding Staff and Customer Service " Read full review on TripAdvisor 5/2/2012 Vote

9. I wanted yo Thank you to Chrissy for helping with check out today and making things simple and fast for me also for answering all my questions.

"Great service " Read full review on TripAdvisor 5/1/2012 Vote

10. From the moment we arrived, the employees at the Guest Service desk were EXTREMELY helpful.

"Customer Service " Read full review on TripAdvisor 4/30/2012 Vote