6. There was a misunderstanding with the room rate i asked three times regarding the price written on my key folder and the price for the booking, one peson said i would be charged the bookinh price and two stated that the price written on the key folder is the price i will be charged, the night befrore i checked out the bill arrived reflecting the boooking price, after a brief call to the front desk the amout was altered , i was pleased with this outcome.